Senior Teller

What's Important To You

We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependent(s).
• Exercise reimbursement program for employees.
• The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

Senior Teller

Essential Duties And Responsibilities

• Provides client account services by processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, selling cashier’s checks, proof transactions, and buying or selling foreign currency.
• Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.
• Processes additional transactions as needed, including preparing currency transaction reports.
• Completes special client requests such as closing accounts, processing check orders, exchanging foreign currency, providing special statements and copies, completing referrals, and performing safe-deposit box procedures.
• Reconciles cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining an authorized cash supply.
• Utilizes 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Processes consumer credit card applications.
• Identifies cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Contributes to client service and overall bank success by welcoming new or different requests and collaborating with team members to achieve results.
• Complies with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintains client confidence and protects bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Enhances job knowledge by attending training sessions.
• Demonstrates strong product knowledge and proficiency with client-facing systems.
• Completes work accurately with minimal errors.
• Participates in volunteer activities and financial education efforts.
• Embraces First Interstate Bank’s vision, mission, and values.
• Performs other duties as assigned.

Qualifications

• High School Diploma or General Education Degree (GED) required.
• 1-3 years experience in a cash handling and customer service role required.

Physical Demands And Working Environment

• Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently.
• Handling - Frequently.
• Hearing - Frequently.
• Lifting - Occasionally (up to 25 lbs).
• Sitting - Occasionally.
• Standing - Frequently.
• Talking - Frequently.
• Walking - Occasionally.
• Noise Level - Moderate.
• Typical Work Hours - Vary based on scheduling and business need.
• Regular and Predictable Attendance - Required.
• Travel - as needed.

Compensation & Benefits

• Pay Range: $20.35 to $28.91 per hour in CO.
• Benefits include, but are not limited to, medical, dental, vision, short-term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays.
• For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php.