Senior Teller 1

Responsibilities

• Routinely perform transactions on service line to provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude
• Actively listen for potential sales opportunities to promote specific bank products and services, and refers customers accordingly
• Conduct customer transactions with accuracy and prepare daily balancing within established operational standards
• Oversee and provide guidance to tellers during daily branch service operations to ensure good customer service and adherence to bank procedures
• Balance branch cash and monitor cash levels; order cash from or ship cash to The Federal Reserve when necessary
• Prepare required regulatory, internal and operational reports
• Participate with audits of key branch functions
• May perform duties of a Customer Service Representative as needed
• Maintain knowledge of daily ATM balancing and maintenance, if applicable
• Perform other duties as assigned or directed
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
• May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels

Qualifications

• High School Diploma or GED required
• All applicants must be 18 years of age or older
• Three (3) years of teller experience is normally required

Skills

• Accurate and proficient math
• Documentation skills with attention to detail
• Excellent interpersonal and communications skills
• Clear thinking and ability to stay focused
• Thorough knowledge of Bank products
• Demonstrated leadership qualities

Other Job Information

• Hrs: 40 hours per week
• Cmp: Commensurate with experience plus potential for annual merit increase.
• In addition to