Senior Technology Specialist, Veeva Quality Vault

About the role

One of the focuses of this role is the delivery of the Veeva Quality Vault portfolio and operational sprint releases. The other focus will be developing and implementing AI solutions that support and automate Enterprise Quality processes. This includes partnering with BI&T AI, data enablement and Analytics, business and site teams on high-value use cases, to architect and drive the end-to-end lifecycle from proof of concept through deployment.

This position is responsible for the technical delivery of assigned projects/sprints supporting Veeva Quality Vault, collaborating with the Technology Owners for Veeva Validation Manager, Veeva Quality Docs, and Veeva Quality Management System (QMS). The role involves executing technology solutions and deployments related to Veeva Quality Vault capabilities, including Veeva Quality Docs, Veeva Digital Validation Module, and Veeva Quality Management System (QMS).

At BMS, digital innovation and Information Technology are central to our vision of transforming patients’ lives through science. To accelerate our ability to serve patients around the world, we must unleash the power of technology. We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision making, and enhanced patient care.

Desired Candidate Characteristics

• ~2+ years of Lifesciences experience supporting developing Analytics/AI solutions using AWS stack
• Strong commitment to a career in technology with a passion for healthcare
• Able to collaborate across multiple teams
• Excellent technical and communication skills
• Innovative and inquisitive nature to ask questions, offer bold ideas, and challenge the status quo
• Agility to learn new tools and processes
• Veeva White Belt certification

Responsibilities

• Accountable for end-to-end management of technology assets, ensuring they are reliable, accessible, and secure
• Design and optimize prompts for LLMs, develop Python and Java-based AI-powered applications, integrate and fine-tune large language models, and collaborate with cross-functional teams to deliver scalable, responsible, and enterprise-grade GenAI solutions
• Leads technical activities such as build, test, deployment activities including but not limited to security assessments, regulatory risk assessments, incident response, etc.
• Manages the build and run of technology assets, ensuring timely delivery of releases (Veeva Vault General Releases, Operational Releases, and Project Releases)
• Partners with IT Business Partners and Business Subject Matter Experts to define, plan for, prioritize, deliver, and support the systems to ensure maximum value is achieved
• Understand, prioritize, and communicate IT needs to business colleagues and stakeholders
• Designs technical solutions to satisfy business requirements
• Fulfills all approved, technology asset-specific business needs
• Obtain/maintain a Veeva Associate Administrator Level certification

Qualifications & Experience

• Requires thorough knowledge of IT principles and concepts, typically gained through a university degree and IT experience
• Actively participates in troubleshooting routine problems
• Persuades and negotiates effectively with stakeholders to coordinate actions for achieving desired outcomes
• Articulates and presents complex information clearly and concisely across all levels
• Demonstrates abilities and knowledge in explaining and presenting complex topics clearly
• Participates in decision making and brings experience and ideas to achieve team objectives
• Looks to improve processes, structures, and knowledge within the team
• Leads in analyzing current states, delivers strong recommendations, and executes moderately complex solutions to completion
• Evaluates complex issues through analytical thinking and previous experience to consider short and long-term implications and interdependencies
• Guides others when enough analysis has been completed in giving recommendations/solutions
• Uses calculated risks to evaluate innovative solutions

Pay

Princeton - NJ - US: $78,200 - $94,760

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Benefits

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life Benefits Include Paid Time Off:
  • US Exempt Employees: Flexible time off (unlimited, with manager approval), 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico, or Rayzebio employees).
  • Phoenix, AZ, Puerto Rico, and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays.
  Based on eligibility, additional time off may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs, and an annual Global Shutdown between Christmas and New Year's Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

Schedule

This role follows BMS’s occupancy structure:

• Site-essential roles: Require 100% of shifts onsite at your assigned facility.
• Site-by-design roles: May be eligible for a hybrid work model with at least 50% onsite at your assigned facility. Onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive company culture.
• Field-based and remote-by-design roles: The ability to physically travel to visit customers, patients, or business partners and to attend meetings on behalf of BMS as directed is an essential job function.