Senior Technology Specialist, Veeva Quality Vault

About the role

The primary focus of this role is the delivery of the Veeva Quality Vault portfolio and operational sprints. A secondary focus will be developing and implementing AI solutions that support and automate Global Quality processes. This includes partnering with BI&T AI and data enablement and Analytics teams on high-value use cases, to architect and drive the end-to-end lifecycle from proof of concept through deployment.

Responsibilities

• Accountable for end-to-end managing technology assets, ensuring they are reliable, accessible, and secure
• Designs technical solutions to satisfy business requirements
• Fulfills all approved, technology asset-specific business needs
• Manages the build, run of technology assets, and ensures timely delivery of releases (Veeva Vault General Releases, Operational Releases, and Project Releases)
• Partners with IT Business Partners and Business Subject Matter Experts to define, plan for, prioritize, deliver, and support the systems and ensure maximum value is achieved
• Understands technology architecture, executes technology projects, end to end implementation and deployment activities across Quality Vault technology-related initiatives

Requirements

• Thorough knowledge of the principles and concepts of a discipline and developed knowledge of other related disciplines, typically gained through a university degree and 3-5 years of experience
• Actively participates in troubleshooting routine problems
• Makes decisions on the project / work they are handling
• Represents team or function on program or project teams
• Persuades and negotiate effectively with stakeholders
• Articulates and presents complex information clearly and concisely across all levels
• Identifies short-term and long-term development goals aligned with current capabilities
• Learns and improves processes, structures, and knowledge within the team
• Applies understanding of internal/external challenges to contribute to the team's vision and maintains a focus on work in accomplishing operational goals
• Evaluates complex issues through analytical thinking and previous experience to consider short and long-term implications and interdependencies and guides others when enough analysis has been completed in giving recommendations/solutions
• Uses calculated risks to evaluate innovative solutions

Qualifications & Experience

• 3-5 years Lifesciences experience supporting Global Quality processes and developing Analytics/AI solutions using AWS stack
• A strong commitment to a career in technology with a passion for healthcare
• Excellent technical and communication skills
• Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo
• Agility to learn new tools and processes
• Veeva White Belt certification