Senior Technician SME
Radwell International is seeking a highly skilled Senior Technician - Subject Matter Expert (SME) to serve as a technical leader within our Production team. This role is designed for experienced repair professionals who are passionate about sharing their expertise, mentoring developing technicians, and helping drive growth within their area of specialization.
Responsibilities
- Perform bench-level electronic and electro-mechanical repairs using advanced troubleshooting, repair, and soldering techniques
- Serve as a subject matter expert within your designated product area
- Support and mentor technicians by sharing technical knowledge, troubleshooting techniques, and repair best practices
- Assist with onboarding, training, and development of new technicians
- Serve as a technical resource for department leadership and technician teams
- Help improve repair quality, capabilities, and overall department performance
- Participate in technical planning, process development, and work instruction creation within your area of expertise
- Support technician development initiatives and retention efforts across the organization
- Collaborate with management to identify opportunities for capability growth and service expansion
- Meet established productivity and repair output goals while maintaining high quality standards
- Contribute to continuous improvement initiatives and technical development projects
Requirements
- Minimum of five years of bench repair experience within your product area of expertise
- Demonstrated subject matter expertise in industrial electronics or industrial controls repair
- Strong mentoring and coaching abilities with a passion for developing others
- Advanced troubleshooting and diagnostic skills
- Ability to work independently while supporting team development
- Strong attention to detail and commitment to quality workmanship
- Proven ability to maintain productivity while delivering exceptional repair quality
- Strong communication and collaboration skills
- Must provide personal tools as specified by the hiring manager
- High School Diploma required
- Technical School Certification in a related technical field required
- Industrial controls, electronics, or technical repair experience required
Skills
- Advanced industrial electronics troubleshooting abilities
- Strong soldering and component-level repair skills
- Understanding of industrial controls repair processes and methodologies
- Strong computer proficiency
- Ability to multitask and prioritize effectively
- Ability to perform efficiently in a fast-paced environment
- Strong problem-solving skills
- Excellent communication and mentoring skills
- High attention to detail and quality standards
Benefits
- Medical, dental, and vision coverage starting Day 1 of employment
- Company-sponsored short-term and long-term disability
- Company-paid $50,000 life insurance
- 401(k) with company matching
- 15 PTO days (accruing from day 1, available immediately)
- Paid company holidays
- Free onsite gym
- Additional voluntary benefits available to full-time employees
Pay
The recruiting base salary range for this full-time position is $30.00-$34.00 per hour. Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training. This role is eligible for commission after successful completion of the introductory 90-day period.
Schedule
This position is typically scheduled Monday through Friday from 7:00am to 4:00pm or 10:00am to 7:00pm. Scheduled overtime, including Saturdays, may be required based on business needs and customer service requirements.
Work Environment
This position operates within a warehouse and repair facility environment. Employees work with industrial electronic and electro-mechanical equipment, diagnostic tools, soldering equipment, and other repair-related devices. Frequent standing, walking, and repetitive hand motions are required. Occasional lifting up to 50 pounds may be necessary. Employees are required to follow all company safety policies, wear approved company apparel, maintain identification badges, and adhere to all workplace safety requirements.