Senior Technician - Nashville

About the Role

The Senior Technician is a heavy equipment mechanic specializing in the modernization and repair of cranes. This role involves routine maintenance, troubleshooting, repairs, and upgrades, as well as solving complex problems when cranes malfunction. The position requires self-sufficiency, leadership abilities, effective communication, and professionalism to lead field technicians and act as a liaison between HCSG management and customers. The role operates in a safety-first environment and requires availability for on-call, after-hours, and weekend services as needed.

Responsibilities

• Be on-call and provide after-hours services as required.
• Troubleshoot, repair, inspect, and upgrade industrial hoists and cranes at customer locations.
• Train and mentor field technicians.
• Perform OSHA-required hoist and crane inspections and generate inspection reports and repair orders.
• Communicate with the Service Manager and Branch Manager to schedule and complete daily work.
• Consult with customers on repair and safety issues, providing recommendations to improve their services.
• Maintain company-issued equipment, vehicles, and assets in safe and proper working order.
• Operate tools, equipment, and vehicles safely and report any deficiencies to the supervisor.
• Maintain a supply of HCSG forms and materials in the company vehicle.
• Work effectively in a team environment.
• Attend company-provided trainings and seminars as required.
• Participate in the HCSG 5 Marks program.
• Perform other duties as assigned.

Physical Demands

The work is labor-intensive, requiring the ability to lift up to 50 lbs daily and up to 100 lbs rarely. The role involves 90% frequent climbing, balancing, stooping/crouching, overhead reaching, bending, squatting, and prolonged standing and sitting. It also includes occasional pushing, pulling, kneeling, and crawling. Great hand and eye coordination is essential. Heights exceeding 50 feet are common. Travel (20-50%) and willingness to work various shifts, including on-call and overtime, are required.

Work Environment

Work is performed indoors and outdoors, with exposure to extreme temperatures (up to 120 degrees in summer), noise, heights, fumes, dust, and odors.

Qualifications

• At least 5-7 years of crane repair and maintenance experience.
• At least 3-4 years of electrical and/or mechanical experience in lieu of crane repair and maintenance experience.
• Valid driver’s license and acceptable driving record.
• Commitment to safe working and driving practices.
• Willingness to work at various heights.
• Basic computer skills for web-based crane inspection programs.
• Strong communication skills and ability to work independently or as part of a team.
• Knowledge of hand tools and/or possession of hand tools.

Preferred Qualifications

• Vocational/Technical training certificate.

Must pass a pre-employment drug test and background check (DISA) and submit to random and annual drug testing as required.