Senior Technician, Manufacturing Operations
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry.
About the role
We are looking for a Senior Technician, Manufacturing Operations to work onsite at our Winston Salem, NC facility. This position is considered safety-sensitive in accordance with FAA Guidelines. Candidate will be subject to drug and alcohol testing per FAA's regulation 14 CFR part 120, as well as 49 CFR part 40. Employment consideration is contingent upon successfully passing a DOT pre-employment drug test.
Responsibilities
- Perform aircraft/component maintenance in compliance with FAA Part 145 and company procedures.
- Support inspection, repair, testing, and return-to-service activities under qualified guidance.
- Maintain required training, qualifications, and adherence to safety and quality standards.
- Complete accurate maintenance documentation and report discrepancies promptly.
- Assist with troubleshooting, non-routine tasks, and shifting operational priorities.
- Properly manage tools, equipment, and materials; maintain organized, compliant work areas.
- Communicate effectively with supervisors and team members; participate in turnovers and meetings.
- Support continuous improvement, training programs, and efficiency initiatives.
- Create and manage MRO work orders within repair station systems.
- Support component induction, validate technical data, and confirm repair capabilities.
- Aviation Warranty Adjudication Processes and documentation requirements.
- Identify, document, and track product grief related to parts, data, or capability gaps.
- Coordinate with engineering, quality, planning, and customer service on technical issues.
- Support customer service with technical information, status updates, and troubleshooting.
- Ability to read and interpret blueprints.
Requirements
- Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future.
- Typically requires a high school diploma or AA/AS degree (or other 2-year post-high school training) with a minimum of 4 years of relevant experience.
- Experience with Microsoft products (Word, Excel, etc.).
Qualifications We Prefer
- Experience in a highly regulated industry, especially aerospace or automotive.
- Experience working in a testing and quality assurance environment.
- High attention to detail with a strong commitment to quality and compliance.
- Well organized with solid judgment; able to multitask and adjust to changing priorities in a fast-paced environment.
- Background in FAA documentation.
- A&P (Airframe & Powerplant) experience.
- Experience with JD Edwards ERP system.
- Aircraft product inspection experience.
Benefits
- Medical, dental, and vision insurance.
- Three weeks of vacation for newly hired employees.
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
- Tuition reimbursement program.
- Student Loan Repayment Program.
- Life insurance and disability coverage.
- Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
- Birth, adoption, parental leave benefits.
- Ovia Health, fertility, and family planning.
- Adoption Assistance.
- Autism Benefit.
- Employee Assistance Plan, including up to 10 free counseling sessions.
- Healthy You Incentives, wellness rewards program.
- Doctor on Demand, virtual doctor visits.
- Bright Horizons, child and elder care services.
- Teladoc Medical Experts, second opinion program.
Pay
The salary range for this role is 43,400 USD - 82,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.