Senior Technician- Cincinnati, OH

About the role

The Senior Technician is a heavy equipment mechanic that specializes in the modernization and repairing of cranes. This position performs routine maintenance, troubleshooting, repairs and upgrades, as well as solving complex problems when the crane malfunctions. The role requires self-sufficiency, leadership abilities, effective communication and professionalism to lead field technicians and serve as the liaison between HCSG management and customers. The position operates in a safety-first environment and requires availability for on-call, after-hours, and weekend services as needed to meet customer demands. HCSG is a 24/7 service company.

Responsibilities

• Be available on-call and provide after-hours services as required
• Troubleshoot, repair, inspect, and upgrade industrial hoists and cranes in the field at customer locations
• Train and mentor field technicians
• Perform OSHA-required hoist and crane inspections and generate inspection reports and repair orders
• Communicate with the Service Manager and Branch Manager to schedule and complete daily work
• Consult with customers regarding repair and safety issues and recommend improvements
• Maintain all company-issued equipment, vehicles, and assets in safe and proper working order
• Operate tools, equipment, and vehicles safely and responsibly; notify supervisor of any deficiencies
• Maintain supply of HCSG forms and materials in the company vehicle
• Work effectively in a team environment
• Attend company-provided trainings and seminars as required
• Participate in the HCSG 5 Marks program
• Perform other duties as assigned

Physical Demands

• Labor-intensive work requiring the ability to lift up to 50 lbs daily and up to 100 lbs on a rare basis
• 90% of the time involves frequent climbing, balancing, stooping/crouching, overhead reaching, bending, squatting, prolonged standing, and sitting
• Occasional pushing, pulling, kneeling, and crawling
• Requires significant hand-eye coordination
• Daily exposure to heights exceeding 50 feet while maintaining cranes
• Employee must be willing to travel 20–50% of the time, including out-of-town travel at the company’s discretion
• Must be available for on-call and overtime, including various shifts to meet HCSG and customer needs

Work Environment

Work is performed both indoors and outdoors depending on customer requirements, with exposure to extreme temperatures (up to 120°F in summer). The role frequently involves noise, heights, fumes, dust, and odors.

Minimum Qualifications

• At least 5–7 years of crane repair and maintenance experience
• At least 3–4 years of electrical and/or mechanical experience in lieu of crane repair and maintenance experience
• Valid driver’s license and acceptable driving record
• Commitment to working and driving safely
• Willingness to work off the ground at various heights
• Basic computer skills for web-based crane inspection programs
• Ability to communicate well with others and work independently or as part of a team
• Knowledge of hand tools or possession of hand tools

Preferred Qualifications

• Vocational or technical training certificate
• Ability to pass a pre-employment drug test and background check (DISA), and submit to random and annual drug testing as required