Senior Technical Writer

Core Responsibilities

• Technical documentation development and lifecycle management including research, preparation, editing, and maintenance
• Develop operational support artifacts including onboarding guides, playbooks, SOPs, and best practice documentation
• Ensure editorial standards, formatting consistency, version control, and documentation quality
• Create and maintain IAM and logging/monitoring documentation supporting SIEM, EDR/XDR, and OT monitoring environments
• Support compliance, SOX, and audit-related documentation initiatives
• Partner with SMEs, engineers, analysts, architects, and vendors to gather and document operational information
• Support publishing, access control, and content delivery processes
• Leverage AI capabilities and automation tools to improve documentation creation and maintenance
• Maintain alignment between documentation, evolving technologies, threats, and regulatory requirements

Requirements

• 5+ years of experience in technical documentation within cybersecurity, IT, Industrial Control Systems, or OT environments
• Experience researching, editing, and maintaining complex technical documentation across the full lifecycle
• Experience developing runbooks, playbooks, SOPs, onboarding guides, and operational documentation
• Hands-on familiarity with IAM systems and logging/monitoring platforms (SIEM, EDR/XDR)
• Strong understanding of documentation standards, formatting, publishing, and quality assurance
• Experience within regulated or compliance-driven industries
• Strong communication and collaboration skills working cross-functionally with SMEs and technical teams
• Experience leveraging AI tools to improve documentation creation and optimization
• Certified Authorization Professional (CAP) or similar GRC certification
• Technical Writing Certification (e.g., Society for Technical Communication)
• Cybersecurity domain expertise including IAM, PAM, SIEM/SOAR, EDR/XDR, OT monitoring, and incident response
• Experience with SharePoint and Confluence
• Exposure to Splunk, CrowdStrike, Dragos, and Microsoft Defender
• AI-assisted writing, summarization, editing, and content optimization

Qualifications

• Attention to Detail & Quality Focus
• Continuous Improvement & Adaptability

Benefits

Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered

Pay

The approximate pay range for this position is between $31.00 and $45.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.