Jobs · Maryland

Senior Technical Specialist, SRG

Travelers · Baltimore, MD · 2 mo ago
Hybrid$94k–$156k/yrFull-time

What Is the Opportunity?

We are looking for a motivated and enthusiastic team player with industry experience to join our Strategic Resolution Group Claim team as a Sr. Technical Specialist handling complex toxic tort, latent injury, sexual misconduct, environmental claims and/or excess claims that present significant financial exposures.

What Will You Do?

  • Coverage Research and Analysis - Responsible for researching the existence of policies that may have been issued by multiple legacy companies and analyzing coverage. Apply knowledge of relevant legal concepts in applicable jurisdictions. Prepare coverage recommendations and present to management. Effectively communicate coverage positions to policyholders or their representatives.
  • Liability Investigation and Analysis - Conduct thorough investigation and analysis of claim facts to determine liability. Apply knowledge of relevant legal concepts in jurisdiction to evaluate damages and develop recommendation of appropriate course of action.
  • Litigation Management - Proactively develop and execute a strategic file management plan that achieves optimal file resolution, including as appropriate: research and recommendation of counsel; litigation and resolution strategies; management of loss adjustment expenses; engagement of appropriate experts; use of proper settlement and release terms. Apply critical and strategic thinking in managing files and accounts. Attend meetings with counsel, settlement conferences, mediations and trials.
  • Account Management - Apply an in-depth knowledge and understanding of assigned accounts in actions and decisions. Maintain effective working relationships with other account contacts. Ensure claims and settlement agreements are handled in a consistent manner. Responsible for decisive and broad reaching regular communication and reporting to coordinate / align actions on assigned accounts. Take a leadership role in meetings, presentations and negotiations with other account contacts.
  • Financial Analysis - Estimate financial exposures on an individual claim and account basis. Develop budgets and financial analyses, maintain appropriate defense and indemnity estimates.
  • File Maintenance and Administrative Compliance - Maintain well-documented and organized claim files. Maintain proficiency SRG claim systems and databases. Adhere to applicable requirements for data accuracy. Efficiently manage file inventory.
  • Coaching - May be involved in training, mentoring, coaching and interviewing.
  • Project Leadership - May lead or represent the unit/office on special projects at request of management.

What Will Our Ideal Candidate Have?

  • Education & Work Experience:
    • Bachelor’s degree.
    • 5+ years of experience in toxic tort, latent injury, environmental claim and coverage determination.
  • Job specific or technical competencies:
    • Analytical Thinking.
    • Communication.
    • Judgment & Decision-Making.
    • Teamwork.
    • Accountability.
    • Customer Focus.
    • Relationship Management.
    • Business Perspective.
    • Knowledge of Regulatory and Claim Environments.
    • Planning & Organizing.
    • Technology.
    • Working Independently.
    • Application of Departmental Practices & Procedures.
    • Licensing.

What is a Must Have?

  • High School Diploma or GED.
  • 3 years experience in environmental claim and coverage determination or in handling severe, highly complex liability claims and litigation, or comparable claim litigation or legal experience, OR
  • 3 years of bodily injury or property damage claim handling experience or comparable claim litigation or legal experience plus 1 year of SRG experience.

What is in It for You?

  • Health Insurance.
  • Retirement.
  • Paid Time Off.
  • Wellness Program.
  • Volunteer Encouragement.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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