Senior Technical Specialist, SRG

Who Are We?

We are dedicated to taking care of our customers, communities, and each other. For over 170 years, we have been recognized as one of the best property casualty insurers in the industry. Join us to be part of a collaborative and innovative culture.

Compensation Overview

The annual base salary range for this position is a nationwide market range and varies based on factors such as the scope, complexity, and location of the role; the candidate's skills, education, training, credentials, and experience; and other conditions of employment. Employees are also eligible for performance-based cash incentive awards as part of our comprehensive compensation and benefits program.

Salary Range

$94,400.00 – $155,800.00

Target Openings

1

What Is the Opportunity?

We are seeking a motivated and enthusiastic team player with industry experience to join our Strategic Resolution Group Claim team as a Senior Technical Specialist handling complex toxic tort, latent injury, sexual misconduct, environmental claims, and/or excess claims that present significant financial exposures. With general supervision, you will manage challenging large exposure claims that involve unique, complex liability and coverage issues. You will develop strategies to resolve these claims efficiently and effectively while maintaining optimal customer service.

What Will You Do?

• Coverage Research and Analysis – Research policies and analyze coverage. Apply knowledge of relevant legal concepts in applicable jurisdictions. Prepare coverage recommendations and present to management.
• Liability Investigation and Analysis – Conduct thorough investigations and analyze claim facts to determine liability. Apply knowledge of relevant legal concepts in jurisdictions to evaluate damages and recommend appropriate courses of action.
• Litigation Management – Develop and execute strategic file management plans, including research and recommendations for counsel, litigation strategies, management of loss adjustment expenses, engagement of experts, and use of proper settlement terms. Manage files and accounts with critical and strategic thinking. Attend meetings with counsel, settlement conferences, mediations, and trials.
• Account Management – Apply in-depth knowledge and understanding of assigned accounts. Maintain effective working relationships with other account contacts. Ensure claims and settlement agreements are handled consistently. Coordinate and align actions on assigned accounts. Lead or represent the unit/office on special projects as requested by management.
• Financial Analysis – Estimate financial exposures on individual claims and accounts. Develop budgets and financial analyses, maintain appropriate defense and indemnity estimates.
• File Maintenance and Administrative Compliance – Maintain well-documented and organized claim files. Adhere to applicable requirements for data accuracy. Efficiently manage file inventory.
• Coaching – Train, mentor, coach, and interview.
• Project Leadership – Lead or represent the unit/office on special projects as requested by management.

What Will Our Ideal Candidate Have?

• Education & Work Experience: Bachelor’s degree. 5+ years of experience in toxic tort, latent injury, environmental claim and coverage determination.
• Job Specific or Technical Competencies: Analytical Thinking, Communication, Judgment & Decision-Making, Teamwork, Accountability, Customer Focus, Relationship Management, Business Perspective, Knowledge of Regulatory and Claim Environments, Planning & Organizing, Technology, Working Independently, Application of Departmental Practices & Procedures, Licensing.

What is a Must Have?

• Education & Work Experience: High School Diploma or GED. 3 years of experience in environmental claim and coverage determination or in handling severe, highly complex liability claims and litigation, or comparable claim litigation or legal experience, OR 3 years of bodily injury or property damage claim handling experience or comparable claim litigation or legal experience plus 1 year of SRG experience.
• Licensing: Acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.

What Is in It for You?

• Health Insurance: Eligible for coverage from the first day of employment.
• Retailment: Travelers matches your 401(k) contributions up to your first 5% of eligible pay, subject to an annual maximum. Student loan debt can be covered through the Paying it Forward Savings Program. Pension Plan is 100% funded by Travelers.
• Paid Time Off: Minimum of 20 days annually, plus nine paid company holidays.
• Wellness Program: Tools, discounts, and resources to help you achieve your wellness goals and caregiving needs. Mental health program offers free professional counseling services, health coaching, and other resources.
• Volunteer Encouragement: Encouraged to get involved in community service through matching gift and volunteer rewards programs.

Employment Practices

Travelers is an equal opportunity employer. We value diversity and recognize the unique abilities and talents each individual brings to our organization. We comply with local laws requiring candidates to disclose dates of attendance at or graduation from educational institutions.

Careers at Travelers

Join us at Travelers to make a difference in the lives of our customers, communities, and each other. Learn more about our comprehensive benefit programs at https://careers.travelers.com/life-at-travelers/benefits/.