Senior Technical Specialist, General Liability Claims

About the role

Sompo has a unique opportunity for a Senior Technical Specialist, General Liability on our Casualty Claims team. The position can be based out of our New York, NY, Garden City, NY, Purchase, NY, Morristown, NJ, Miami, FL, Charlotte, NC, Alpharetta, GA or Conshohocken, PA office.

Responsibilities

• Handle Sompo Casualty claims (primary and/or excess) and related systems and processes
• Provide technical oversight and guidance to TPA claim handlers and supervisors
• Adhere to client-specific claim handling guidelines, providing coverage and analytical analysis of potential exposures
• Manage counsel where assigned; develop and execute strategy to control expenses and resolve litigated claims
• Establish appropriate reserves; Analyze loss and expense trends on a portfolio of claims and assist in the development and implementation of plans to improve results
• Ensure that all claim information is reviewed and accurately and timely recorded; proactively manage correspondence and claim files and maintain a current diary in compliance with company standards
• Effectively represent the company’s interests in meetings and negotiations; maintain a high level of claim and industry related expertise in order to assure technical competency and communicate to team members regarding significant issues and relevant changes
• Support underwriters and actuaries during the renewal process, communicating with and supporting underwriting and other functional groups within the organization

Requirements

• Minimum 5 plus years’ experience required in general liability claims handling with a career history of increasing responsibility with at least 3-5+ years handling excess claims, including large limit and high exposure claims
• Bachelor's degree required, with a JD preferred; Strong preference for candidate who has pursued or is in the process of pursuing an insurance related designation (e.g. RPLU, CPCU IIA, AMIM)
• Multiple state adjuster license a plus
• Demonstrated ability to establish close working relationship with other departments including underwriting & actuarial
• Strong negotiating, analytical, written and organizational skills
• Effective communication with a wide spectrum of people both internally and externally
• Advanced relationship management skills with internal staff and external partners are required
• Strong computer skills (MS Word, Excel, Outlook and various in-house claims systems –Guidewire, Genius, ImageRight is a plus)
• Multiple state adjuster licenses a plus. Successful candidate may be required to obtain licenses or additional state licenses

Qualifications

• Direct handling of a wide variety of general liability exposure claims with an emphasis on evaluating, handling, negotiating and settling litigated and non-litigated matters with typical exposure up to $2M USD

Skills

• Strong negotiation and analytical skills
• Excellent written and organizational skills
• Effective communication skills
• Advanced relationship management skills
• Strong computer skills (MS Word, Excel, Outlook and various in-house claims systems –Guidewire, Genius, ImageRight is a plus)

Benefits

We offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Pay

$115,000 – $130,000

Schedule

Full-time