Senior Technical Specialist, General Liability Claims

About the role

Sompo has a unique opportunity for a Senior Technical Specialist, General Liability on our Casualty Claims team. As a Senior Technical Specialist, you will provide insight and analysis on a variety of General Liability Primary Casualty claims, as well as act as a liaison between underwriting, claims, and our Third-Party Administrators.

Responsibilities

• Handle Sompo Casualty claims (primary and/or excess) and related systems and processes
• Provide technical oversight and guidance to TPA claim handlers and supervisors
• Adherence to client-specific claim handling guidelines, providing coverage and analytical analysis of potential exposures
• Manage counsel where assigned; develop and execute strategy to control expenses and resolve litigated claims
• Establish appropriate reserves; Analyze loss and expense trends on a portfolio of claims and assist in the development and implementation of plans to improve results
• Ensure that all claim information is reviewed and accurately and timely recorded; proactively manage correspondence and claim files and maintain a current diary in compliance with company standards
• Effectively represent the company’s interests in meetings and negotiations; maintain a high level of claim and industry related expertise in order to assure technical competency and communicate to team members regarding significant issues and relevant changes
• Support underwriters and actuaries during the renewal process, communicating with and supporting underwriting and other functional groups within the organization

Requirements

• Minimum 5 plus years’ experience required in general liability claims handling with a career history of increasing responsibility with at least 3-5+ years handling excess claims, including large limit and high exposure claims
• Bachelor's degree required, with a JD preferred; Strong preference for candidate who has pursued or is in the process of pursuing an insurance related designation (e.g. RPLU, CPCU IIA, AMIM)
• Multiple state adjuster license a plus
• Demonstrated ability to establish close working relationship with other departments including underwriting & actuarial
• Strong negotiating, analytical, written and organizational skills
• Effective communication with a wide spectrum of people both internally and externally
• Advanced relationship management skills with internal staff and external partners are required
• Strong computer skills (MS Word, Excel, Outlook and various in-house claims systems –Guidewire, Genius, ImageRight is a plus)
• Multiple state adjuster licenses a plus. Successful candidate may be required to obtain licenses or additional state licenses

Qualifications

• Direct handling of a wide variety of general liability exposure claims with an emphasis on evaluating, handling, negotiating and settling litigated and non-litigated matters with typical exposure up to $2M USDD
• Strong negotiation, analytical, written and organizational skills
• Effective communication with a wide spectrum of people both internally and externally
• Advanced relationship management skills with internal staff and external partners are required
• Strong computer skills (MS Word, Excel, Outlook and various in-house claims systems –Guidewire, Genius, ImageRight is a plus)
• Multiple state adjuster licenses a plus. Successful candidate may be required to obtain licenses or additional state licenses

Skills

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to handle multiple tasks and prioritize effectively
• Proficiency in MS Office applications
• Knowledge of insurance claims handling and litigation processes

Benefits

We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our Business, Your Impact, Our Opportunity

Pay

$115,000 – $130,000

Schedule

Full-time