Senior Technical Solutions Manager

About the role

The Sr. Technical Solutions Manager (TSM) provides technical expertise for existing clients on complex mechanical projects, combining technical knowledge with consultative selling to deliver tailored solutions that meet client needs. The TSM partners with the Client Success Team to ensure client expectations are met and acts as a trusted advisor, guiding customers through capital project solutions to ensure long-term satisfaction and repeat business.

Responsibilities

• Collaborate with client success teams to identify and pursue new opportunities for mechanical and electrical projects.
• Understand client objectives and provide solutions that align with their goals.
• Coordinate with operations to establish strategic priorities, measure capacity, and ensure accurate workforce forecasting.
• Conduct site visits and gather data for accurate project estimates.
• Prepare detailed cost estimates and scope documents.
• Collaborate with engineering and operations teams to ensure feasibility and compliance.
• Stay current on industry trends, technologies, and best practices.
• Offer insights and recommendations that add value beyond the initial sale.
• Provide guidance throughout the project lifecycle.
• Perform other duties as required.

Requirements

• Progressive technical depth in mechanical systems and energy optimization; formal credentials (e.g., PMP, CEM, LEED AP) strongly preferred.
• 12–15 years of experience in construction, building systems, or facilities management, with recent focus on mechanical/electrical capital projects.
• Proven track record as a trusted advisor driving repeat business and long-term client outcomes.
• Demonstrated success leading cross-functional teams (operations, engineering, estimating) to scope, price, and deliver client solutions.
• Experience prioritizing portfolios, forecasting capacity, and aligning strategic opportunities with delivery constraints.
• Proven experience in project sales (HVAC, plumbing, or electrical preferred).
• Knowledge of local codes and compliance requirements across multiple jurisdictions; experience coordinating with AHJs.
• Advanced estimating & scoping capability: site assessments, data gathering, detailed cost estimates, and comprehensive scope documents.
• Excellent communication, interpersonal, and problem-solving skills with a consultative, client-advisor mindset.
• Ability to read and interpret technical drawings and specifications.
• Ability to work collaboratively with cross-functional teams to achieve client success outcomes.