Senior Technical Program Manager (Model Risk and Responsible AI)

Responsibilities

• Work cross functionally to coordinate development efforts that involve multiple products or integration points between products.
• Develop detailed Program delivery Roadmaps with input from Scrum Masters, project management, delivery managers, implementations and migrations teams.
• Align scope and timeline with Release Train Engineers, Business Owners and Solution Architecture by engaging in Agile Release Train events including PI Planning and Epic Sync.
• Monitor overall progress and initiate corrective action, as appropriate, to ensure that program goals are met.
• Execution of project planning activities to include determination of scope, milestones, risks, and issues.
• Promptly escalate risks to appropriate leadership and stakeholders.
• Create, maintain, and disseminate reports on program-to-program steering committee and other key stakeholders.
• Develop appropriate practices for the program including right sizing meeting schedules and content.
• Work across the organization with functional managers to determine and satisfy program needs.
• Support process improvements within the organization delivery processes.
• Collaborate with the requirements Project Manager to develop delivery plans, and manage requirement changes throughout incremental delivery.
• Collaborate with Implementations, Migrations, and other business teams to facilitate software adoption by removing obstacles and sharing user feedback.
• Communicate adoption progress to key stakeholders.
• Maintain relationships and alignment with key program stakeholders to achieve program goals.
• Analyze data to understand current solution performance and discover future opportunities.
• Drive the programs across the AI/ML model lifecycle from intake and risk assessment through development, validation, deployment, and monitoring.
• Establish mechanisms that bring clarity, reduce model risk, and accelerate value delivery, including model inventory/registry, documentation standards, evaluation frameworks, fairness and explainability practices, change management, and ongoing monitoring.

Qualifications

• Bachelor’s degree in Business, Computer Science, or other field demonstrating technical expertise or equivalent work experience.
• Comprehensive knowledge of both theoretical and practical aspects of project management, SCRUM, Kanban, SAFe.
• 6 -7 years project management experience with experience in a mix of Software delivery practices.
• Possess or currently pursuing SAFe SA (SAFe Agilist).
• Possess or currently pursuing Certification in project management (PMI, PMP).
• Comprehensive knowledge of both theoretical and practical aspects of project management, SCRUM, Kanban, SAFe.
• Proficiency in Microsoft Office.
• Healthcare experience preferred.