Senior Technical Program Manager, FUB Engineering
About The Team
Join Zillow’s mission to empower millions of customers in one of the biggest life decisions they will ever make: finding their next home. Our Follow Up Boss (FUB) Engineering team partners with Product, Engineering, Data Science, Design, and Research to solve complex technical challenges and deliver seamless, end-to-end real estate experiences for consumers and partners by bridging technology, data, and real estate operations.
About The Role
As a Senior Technical Program Manager (P4) on the FUB & Partner team, you will lead cross-functional technical and product programs that span multiple teams and quarters. You will work across deep technical initiatives and customer-facing product launches to ensure clarity, alignment, and predictable delivery. Your work will focus on large, ambiguous initiatives that include platform infrastructure, AI capabilities, partner integrations, and customer experiences.
Who you are
- 5+ years of experience in technical program management or software program management in complex, cross-functional environments.
- Experience leading both infrastructure/technical programs and customer-facing product initiatives.
- Experience working with modern web and mobile architectures, distributed systems, and APIs in agile environments.
- Knowledge of the AI/ML product development lifecycle, including experimentation, deployment, evaluation, and monitoring.
- Ability to identify dependencies across systems, teams, and partners, bring clarity to ambiguous environments, and think in systems about how technical investments enable product velocity and long-term scalability.
- Excellent written and verbal communication skills, with the ability to engage both technical and non-technical stakeholders and influence without formal authority.
- Strong analytical and problem-solving skills, including assessing trade-offs and making data-informed decisions.