Senior Technical Program Manager, Elastic Block Store

Key job responsibilities

• Lead planning and tracking of engineering work across multiple programs simultaneously
• Design and implement scalable mechanisms, automated GenAI tooling, and data-driven process improvements to make our org more efficient
• Develop standard operating procedures, project plans, and program-level status updates up to VP level
• Anticipate potential issues and risks and escalate in a timely and data-driven manner.
• Remain flexible to changing priorities and open to new ideas.
• Keep the customer experience as the primary focus.

A day in the life

• Variety of responsibilities depending on evolving programs and new priorities
• Deep dive with engineers or analyze dashboard data
• Update project plans, give program updates, or write 1-page recommendation docs
• Build GenAI agents, scripts, or use other automation tools
• Meet with tech teams, finance, and product managers
• Help internal/external customers solve pain points and resolve misalignments

About the team

We are a team of TPMs and product managers with diverse experiences and backgrounds. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage you to apply. If your career hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic Qualifications

• 5+ years of technical product or program management experience
• 5+ years of working directly with engineering teams experience
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules
• Experience developing and executing/delivering product and technical roadmaps
• Experience in software development, or experience troubleshooting and debugging technical systems
• Experience building and evaluating system-level technical design
• Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership

Preferred Qualifications

• Experience leading highly-available and fault-tolerant enterprise and web-scale software deployments
• Experience managing capacity for constrained computing infrastructure (servers, storage drives)
• Knowledge of block storage devices, network protocols, and/or Linux operating system concepts
• Knowledge of Gen AI concepts and experience working with Gen AI tools (agents, MCP servers, prompt engineering, vibe coding)