Senior Technical Program Manager

Duties

• Lead the end-to-end planning and delivery of complex, multiteam technology programs, ensuring clear scope, objectives, and success criteria.
• Partner and collaborate with engineering, architecture, product, and business teams to define program requirements, technical direction, and integrated delivery plans.
• Cook up cross team workstreams, manage dependencies, and drive alignment on technical milestones, sequencing, and key decisions.
• Facilitate Agile and SAFe program activities, including PI planning, backlog refinement, dependency management, and program level retrospectives.
• Identify and mitigate risks, blockers, and technical challenges early; escalate issues early, appropriately, and drive resolution.
• Deliver clear, consistent communication of program status, risks, decisions, and impacts to stakeholders and high-level leadership.
• Ensure solutions comply with enterprise security standards, technical design patterns, and operational readiness requirements.
• Lead and coordinate change management activities, including training, readiness planning, and adoption support for impacted teams.
• Maintain accurate program documentation, including roadmaps, decision logs, requirements, risks, and performance metrics.
• Conduct post-implementation validation with all parties and help measure program outcomes against expected business value.

Knowledge, Skills, Abilities

• Strong understanding of software development lifecycle, systems architecture, integrations, cloud concepts, and technical design patterns.
• Great at engaging with engineering teams, understand technical tradeoffs, and translate complex concepts for diverse audiences.
• Profoundly skilled in planning, dependency management, risk management, and cross team coordination.
• Proficient with Jira, Confluence, and other delivery lifecycle and visualization tools.
• Strong presence, collaboration, and facilitation skills with the ability to lead through influence rather than authority.
• Effective at navigating ambiguity, driving alignment, and fostering a culture of continuous improvement.
• Excellent verbal and written communication, including the ability to create clear executive summaries.
• Advanced analytical and problem-solving abilities, with a data informed approach to decision making.

Qualifications

• Bachelor's Degree in Business, Management Information Systems, Computer Science, or a related field
• Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements.
• 8+ years of progressive project management experience
• Proven experience leading technical projects or programs in an Agile environment.
• Proven ability to work closely with engineering teams and understand technical architecture concepts.
• Strong experience with Jira, Confluence, or other Agile lifecycle tools.
• Strong experience influencing without authority in highly matrixed organizations.
• Experience managing large-scale, multi-team technical programs and initiatives.

Preferred Qualifications

• SAFe, PMP, ACP, CSM, or equivalent Agile/PM certifications.
• Experience with cloud technologies (Azure, AWS, GCP), APIs, microservices, or enterprise integrations.

Position & Application Details

• Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
• To apply, interested candidates should submit an application online. Internal WGU employees will need to apply through the internal job board in Workday.