Senior Technical Program Manager

Key job responsibilities

• Establishing a mechanism and cadence to manage the Amazon industrial robotic program
• Managing escalations or misalignments when there are risks to delivering committed services with high quality
• Facilitating/leading tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities
• Determining whether a decision is a one-way or two-way door
• Managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks associated with said decisions
• Ensuring role clarity and escalating to functional leadership when there are misalignments that impact delivering on commitments
• Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability
• Coordinating across internal teams to ensure alignment and enablement of delivering deployment services
• Exercising strong technical judgement to influence and drive deployment methodology expertise to program level decisions
• Understanding scalability requirements and determining feasibility of technology deployments at scale – acting as the voice back to Product and Engineering teams to protect for those requirements on emerging technical products

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 3+ years of hands-on work managing complex technology projects

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience working in Scaled Agile Frameworks across HW/SW teams