Senior Technical Program Manager

Primary Job Responsibilities

• Technical design.
  • Lead solutioning and technical review for your programs, using AI agents that surface unstated assumptions in PRDs, propose architecture options against historical incidents, and generate ADRs from review sessions; partner with engineering on what these agents need to do next.
• Planning.
  • Drive capacity and resource planning, dependency identification, and project schedule development, using planning agents that produce candidate capacity models and schedules from product requirements, team velocity, and sprint history; bring the judgment to resolve plan-versus-capacity trade-offs the system can’t decide on its own.
• Scheduling.
  • Own cross-team scheduling for your programs, supported by AI surfaces that detect bottlenecks, model re-sequencing options when dependencies shift, and surface schedule risk; set the policies these surfaces operate under for your program and own the trade-offs when the call becomes strategic.
• Trade-off decisions.
  • Make scope, sequencing, and resourcing trade-offs when the AI surface presents options that require judgment on business impact, organizational context, executive priorities, or partner commitments the system can’t see.
• Delivery.
  • Lead program delivery — task planning, scope coverage, cross-team dependency resolution, issue management, and launch quality — supported by agents that draft tickets with acceptance criteria, scan in-flight tickets for scope drift, monitor cross-team dependencies and contract drift, generate launch-readiness scoring, and analyze integration test coverage against critical paths; negotiate priorities, break ties, escalate to leadership, and own the launch quality call.
• Communication.
  • Drive stakeholder communication on project progress, health, risk, and KPI movement on cadence and on demand, using AI-powered status synthesizers, KPI monitors, and risk surfacers; own executive communication on strategic initiatives where the narrative matters as much as the numbers.
• Knowledge management.
  • Lead knowledge management for your program — capture, organize, and distribute feature and system decisions and documentation, leveraging auto-extraction pipelines that draw from tickets, PRs, design docs, and meeting transcripts; help define the schema, evals, and refresh cadence for what your program contributes.
• AI tooling contribution.
  • Actively shape the AI tooling roadmap for your program — propose what to automate next, partner with engineering on design and prioritization, and surface real-world feedback that drives the tooling’s evolution.
• Eval design.
  • Design and operate evals for the agents in your program — accuracy, faithfulness, drift over time — and pull agents back to human review when evals fall below threshold.

Skills And Qualifications

• 7+ years of technical project management at a technology company, including 3+ years leading software development with schedules and deadlines, preferably in SaaS
• Practical experience using LLM-based agents or AI workflows in production, and contributing to their design, prompts, and evaluation
• Experience contributing to evaluations for AI systems (accuracy, faithfulness, drift detection) and using them to drive quality decisions
• Technical depth sufficient to read engineering design proposals, debate prompt and tooling strategies, and contribute to AI-based solution evals
• Strong bias for action — proven ability to make progress in ambiguous environments with incomplete information or imperfect tools
• Proven track record of leading complex programs across cross-functional teams using agile methodologies
• Experience with standard project planning, roadmapping, and issue tracking tools
• BS/BA degree required, preferably in computer science or technical disciplines
• Preferred Qualifications
• Experience using AI agents in production team workflows in partnership with engineering, including under an AI-first gating principle
• Experience with structured knowledge extraction or retrieval-augmented systems
• Experience driving adoption of new tooling or process across engineering teams
• Scrum Master, Scaled Agilist, or PMP Certification
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Experience in a company at scale or previous work in a large software development organization

Company Information

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. For more details, feel free to inquire during the interview process.

At Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect this role to start with a base in the low to mid $100ks. We encourage all interested candidates to apply.

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