Senior Technical Program Manager, Amazon Music for Free, Prime, Unlimited Retention and Spoken Word Experiences
About the role
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, ad-free and exclusive podcasts and a rich and diverse catalog of audiobooks; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices.
Key job responsibilities
- Lead cross-organizational initiatives across our ad-supported Free tier, Prime and our Unlimited tiers in addition to spoken word experiences covering Podcasts and Audiobooks.
- Work across Amazon Music and external organizations to launch large-scale and high impact product improvements for our customer base.
- Influence internal and external cross-functional stakeholders, design technical solutions, and lead end-to-end execution of these customer-facing projects ensuring that we continuously raise the bar for our customers and deliver on our ambitious roadmaps across Alexa experiences and also visual clients across mobile and web.
Basic Qualifications
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
Preferred Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Company
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Location Specific Information
- Los Angeles County applicants: Work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.
- Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Compensation
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
- USA, CA, Culver City - 148,700.00 - 201,200.00 USD annually
- USA, CA, San Francisco - 171,000.00 - 231,400.00 USD annually
- USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
Benefits
Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.