Senior Technical Program Manager, AI Infrastructure and Capacity Operations

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency in a Telecommunications & Hardware environment.

Responsibilities

• Own intake and quality standards for acceleration capacity requests from multiple teams
• Run quarterly and annual demand forecasts and change controls, identifying issues early
• Prepare and conduct capacity-planning and allocation reviews based on various operational metrics
• Track capacity through its lifecycle from request to productive use
• Coordinate infrastructure dependencies including access, storage, and migration timing
• Maintain dashboards, ensuring the quality of source data and reporting accuracy
• Prepare concise leadership reporting on risks, decisions, actions, and accountable owners

Qualifications

• BS/MS/PhD in Electrical Engineering, Computer Science, Computer Engineering or similar field
• 7+ years of experience in technical program management or a closely related field, especially within AI/ML platforms or cloud infrastructure
• Proven ownership of operational programs involving scarce-resource trade-offs and complex operational cadences
• Strong skills in program mechanics including intake, forecasting, and action closure
• Technical proficiency to understand infrastructure constraints and effectively interact with engineers and researchers
• Data proficiency to evaluate source quality and reconcile conflicting views
• Excellent written and verbal communication skills to simplify complex updates for leadership

Benefits

• Eligible for equity and benefits which may include health insurance and retirement plans
• Access to advanced AI tools in the workplace to enhance productivity

Pay

$168,000 – $322,000 annually

Remote - US based candidates only, no visa sponsorship available.