Senior Technical Operations Manager, DV+

New York, NY | Boston, MA | Broomfield, CO – Hybrid Schedule (Monday & Friday remote, Tuesday–Thursday in-office)

About the Role

Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day.

The Senior Technical Operations Manager, DV+ is a critical individual contributor role focused on the DV+ platform, where publishers monetize omnichannel inventory—spanning display, video, native, audio, and DOOH—through sophisticated, AI-enhanced programmatic solutions. This role serves as a key cross-functional partner and primary internal escalation point, operating at the intersection of Account Management, Product, and Engineering to drive technical resolution and support our platform's evolving capabilities. A core component involves leveraging modern AI tools and advanced analytics to identify repeatable challenges, design scalable solutions, and drive operational efficiency across large datasets.

Responsibilities

• Handle a queue of technical escalations with high standards of organization, responsiveness, and stakeholder communication.
• Query and analyze large datasets across multiple systems using SQL to identify trends, diagnose issues, and support operational decision-making.
• Leverage modern AI tools and emerging technologies to identify repeatable challenges, design scalable solutions, automate workflows, and improve operational efficiency.
• Troubleshoot complex technical issues spanning multiple platforms, systems, reporting pipelines, APIs, and integrations.
• Investigate ambiguous problems proactively, asking thoughtful questions and driving issues to resolution with minimal oversight.
• Learn new platforms, systems, and technical concepts quickly while demonstrating strong ownership and long-term retention of operational knowledge.
• Collaborate cross-functionally when needed, coordinating efforts across Technical Operations, Product, Engineering, Account Management, and external partners to resolve issues and execute initiatives.

Requirements

• 4+ years in technical operations or a related role
• Bachelor's degree or equivalent (advanced degree a plus)
• Strong technical knowledge of the programmatic ecosystem
• Strong proficiency in SQL and Excel for data analysis, troubleshooting, and workflow automation
• Genuine interest in emerging AI technologies, with the ability to apply them to operational workflows and problem-solving
• Excellent technical writing and documentation skills
• Strong analytical and troubleshooting abilities, with experience diagnosing complex issues
• Strong cross-functional collaboration and coordination skills
• Excellent communication skills, with the ability to explain technical concepts clearly, identify root causes, and drive issues to resolution
• Able to work independently, prioritize effectively, and thrive in a fast-paced environment
• Analytical mindset with the ability to balance immediate needs with long-term scalable solutions

Pay

• New York, NY: $100,000 – $110,000 base salary
• Boston, MA: $90,000 – $100,000 base salary
• Broomfield, CO: $80,000 – $90,000 base salary

Actual compensation will be determined based on location, experience, skills, and internal equity. This role is also eligible for annual performance-based bonus and equity (NASDAQ: MGNI).

Benefits

• Comprehensive healthcare coverage from day one
• Generous time off, including holiday breaks and quarterly wellness days
• Equity and employee stock purchase plan
• Family-focused benefits and parental leave
• 401k retirement savings plan with employer match
• Disability and life insurance
• Cell phone subsidy
• Monthly fitness reimbursement

Schedule

Hybrid schedule: Monday & Friday remote, Tuesday–Thursday in-office. In-office days include catered lunches, beverages, snacks, training opportunities, and office events.

Career Growth & Culture

Magnite supports internal mobility, skill development, and leadership pathways through structured career frameworks and learning programs. Our culture emphasizes collaboration and connection, with programs including:

• Community service and volunteer opportunities
• Company-matched charitable contributions
• Access to mental health resources
• Structured career development initiatives and growth frameworks
• Culture and inclusion programs
• Bonusly peer-to-peer recognition platform