Senior Technical Marketing Engineer

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster.

About the role

This is a Hybrid (3 days a week) role, reporting to the Sr. Dir Technical Marketing Engineer in the Product Management department. In this position, you will drive impactful technical marketing initiatives by enabling field teams, creating compelling technical content including white papers and videos, and engaging directly with customers to accelerate product adoption and success.

Responsibilities

• Lead field enablement initiatives to equip customer-facing teams with technical knowledge and resources
• Create high-quality technical content, including white papers and instructional videos
• Engage directly with customers to showcase technical solutions and capture product feedback

Qualifications

Who You Are

• You act like an owner by driving passion for the mission into action, operating with integrity, and seamlessly navigating between high-level strategy and hands-on execution.
• You are a problem-solver who seeks out challenges and is energized by finding solutions to complex technical problems that deliver high impact.
• You are customer-obsessed, building deep empathy for internal and external customers while anchoring decisions in solving real-world problems.
• You are a positive force who approaches hard problems with constructive energy and a contagious spirit that keeps the team focused on solutions.
• You are driven by innovation with a deep curiosity for how things work, energized by solving technical challenges and leveraging technology to accelerate transformation.

Minimum Qualifications

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• Excellent communication skills with the ability to convey complex technical concepts clearly to varied audiences
• Strong background in data security principles and practice

Preferred Qualifications

• Practical experience and proficiency in applying modern AI tools to streamline technical marketing workflows

Pay

The base salary range for this full-time position is $164,000—$204,000 USD (excludes commission/bonus/equity, if applicable) + benefits.

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more