Senior Technical Lead - Storage

Role Summary

We are seeking an experienced Tech Lead – Storage to provide technical leadership, hands-on engineering, and operational ownership for enterprise storage, backup, recovery, and disaster recovery platforms.

Key Responsibilities

• Technical Leadership and Storage Engineering

• Serve as the technical lead for enterprise storage, backup, recovery, and disaster recovery services.

• Lead the design, implementation, administration, and support of storage and data protection platforms.

• Provide hands-on technical guidance to infrastructure engineers, operations teams, and project teams.

• Evaluate current storage architecture and recommend improvements for scalability, performance, resiliency, and cost optimization.

• Support enterprise storage platforms across SAN, NAS, object storage, and cloud-integrated storage environments.

• Lead technical troubleshooting for storage performance, capacity, replication, backup, restore, and recovery issues.

• Participate in architecture reviews, infrastructure planning, capacity forecasting, and technology roadmap discussions.

• Ensure storage services are aligned with business continuity, security, compliance, and operational requirements.

Cohesity Responsibilities

• Administer and support Cohesity backup, recovery, replication, and data protection environments.

• Configure and manage protection policies, protection groups, backup jobs, retention policies, replication jobs, and recovery workflows.

• Perform backup and restore operations for virtual machines, physical servers, databases, file shares, and application workloads.

• Monitor Cohesity cluster health, storage utilization, deduplication, compression, job success rates, and platform performance.

• Troubleshoot failed backup jobs, restore failures, connectivity issues, agent issues, and policy misconfigurations.

• Support immutable backup, ransomware recovery, cyber resilience, and data protection best practices.

• Absorb upgrade, patching, capacity expansion, and lifecycle management.

• Develop backup reporting, recovery validation, and audit-ready documentation.

Zerto Disaster Recovery Responsibilities

• Administer and support Zerto for disaster recovery, replication, failover, failback, and recovery testing.

• Configure and manage Virtual Protection Groups, recovery points, journals, replication policies, and recovery plans.

• Coordinate disaster recovery testing with infrastructure, application, database, and business teams.

• Perform planned migrations, failover testing, unplanned failover support, and failback activities.

• Maintain DR runbooks, recovery procedures, application dependency maps, and test evidence.

• Ensure disaster recovery capabilities align with business-defined RPO and RTO requirements.

SQL Server Backup and Recovery Responsibilities

• Partner with database teams to support SQL Server backup, recovery, and data protection requirements.

• Ensure SQL databases are properly protected through backup policies, recovery schedules, retention standards, and restore procedures.

• Support SQL-aware backup and recovery workflows using Cohesity or other enterprise backup tools.

• Absorb restore requests, point-in-time recovery coordination, and recovery validation.

• Understand SQL Server backup types, including full, differential, and transaction log backups.

• Support backup and recovery considerations for SQL Server Always On Availability Groups, clustered SQL environments, and critical database workloads.

• Collaborate with DBAs to validate backup integrity, restore testing, and disaster recovery readiness.

• Help troubleshoot backup failures related to SQL permissions, VSS, agents, connectivity, storage capacity, and database configuration.

Storage Operations and Support

• Manage storage provisioning, allocation, expansion, reclamation, monitoring, and performance tuning.

• Support storage protocols and technologies such as Fibre Channel, iSCSI, NFS, SMB/CIFS, object storage, snapshots, replication, and tiering.

• Monitor storage capacity, latency, throughput, IOPS, availability, and utilization trends.

• Respond to storage-related incidents, service requests, alerts, and escalations.

• Participate in root cause analysis for storage, backup, restore, and DR-related incidents.

• Coordinate planned maintenance, upgrades, patching, firmware updates, and change activities.

• Ensure operational documentation, knowledge articles, standard operating procedures, and escalation guides are maintained.

• Support after-hours maintenance windows and critical incident response as needed.

Project and Change Management

• Lead or support storage, backup, recovery, and disaster recovery projects.

• Plan and execute migrations, platform upgrades, storage expansions, backup redesigns, DR improvements, and infrastructure modernization efforts.

• Develop implementation plans, rollback plans, risk assessments, communication plans, and validation steps for infrastructure changes.

• Participate in change management processes and ensure all technical changes are documented, reviewed, approved, and executed safely.

• Cookordinate with cross-functional teams to minimize risk and business disruption during storage and DR activities.

• Provide clear technical status updates to infrastructure leadership and stakeholders.

Security, Compliance, and Resiliency

• Ensure storage and backup platforms follow enterprise security, access control, encryption, and compliance standards.

• Support audit requests related to backup evidence, restore testing, retention policies, DR testing, and operational controls.

• Implement and maintain role-based access controls for storage, backup, and DR platforms.

• Support cyber recovery and ransomware recovery planning.

• Ensure backup and recovery environments are protected against unauthorized access, accidental deletion, and operational failure.

• Help define and validate recovery strategies for critical applications, databases, and infrastructure services.