Senior Technical Garage Bodily Injury Claims Specialist

About the role

We are looking for a highly capable Senior Technical Garage Bodily Injury Claims Specialist to join our team and work from either our Omaha, NE or Richmond, VA office. Alternatively, we can also fill this role in our offices in Albany, NY, Chicago, IL, Houston, TX, Los Angeles, CA, Rockwood, PA, or Springfield, MO offices. We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability. The position reports to a manager based in Denver and is focused on adjudicating commercial Garage Bodily Injury claims to providing superb results for our clients.

Responsibilities

• Working with limited oversight under broad management direction, adjudicate Garage Bodily Injury claims at the highest authority limits on assignments reflecting the highest degree of technical complexity, potentially with major impact on departmental results.
• Conducting detailed information gathering, analysis and investigation to find solutions to issues that are numerous and undefined.
• Reporting to senior management and underwriters on claims trends and developments.
• Identifying loss drivers and claims trends to reduce claims frequency and severity through data analysis and improved claim management.
• Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
• Investigating claims promptly and thoroughly, including interviewing all involved parties.
• Managing claims in litigation.
• Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
• Properly setting claim reserves.
• Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution.
• Preparing reports for file documentation.
• Applying creative solutions which result in the best financial outcome.
• Negotiating settlements.
• Processing mail and prioritizing workload.
• Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
• Having an appreciation and passion for strong claim management.

Qualifications / Experience Required

• A minimum of seven years’ experience adjudicating commercial Garage Bodily Injury claims.
• A bachelor’s degree from an accredited university required.
• Two or more insurance designations or four additional years of related experience adjudicating general liability bodily injury claims beyond the minimum experience required above may be substituted in lieu of a degree.
• Possession or the ability to quickly (within 120 days of hire) obtain a license in each jurisdiction requiring a license to adjudicate first party claims.
• The ability to work independently and demonstrate the ability to exercise sound judgment.
• Excellent communication skills and the ability to build lasting relationships.
• Excellent evaluation and strategic skills required.
• Strong claim negotiation skills a must.
• The ability to take proactive and pragmatic approach to negotiation.
• An appreciation and passion for strong claim management.
• The ability to work on-site at a designated company office during standard business hours.

Benefits

In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package. Benefits and compensation details vary by location.