Senior Technical Delivery Lead

About the role

The Delivery Lead ensures Camunda PS implementation engagements are delivered predictably by turning customer outcomes into a realistic delivery plan and steering execution with technical credibility—not just status reporting. They lead end-to-end delivery, drive scope decomposition, estimation, and change control; make trade-offs explicit (scope/time/quality) and protect delivery commitments. They proactively identify and mitigate risks and remove blockers with technical credibility.

Responsibilities

• Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan (scope, milestones, dependencies, budget) and driving execution against it
• Keep the implementation team (Camunda, customer, partners) aligned on goals, outcomes, ways of working and budget, ensuring shared accountability and focus
• Drive scope decomposition, estimation, and change control; make trade-offs explicit (scope/time/quality) and protect delivery commitments
• Own stakeholder communication: provide clear, evidence-based status, align expectations and drive timely decisions with customers, the Camunda Account team as well as with internal leadership
• Proactively identify and mitigate delivery risks and remove blockers with technical credibility
• Captures learnings from engagements to iterate on Camunda’s Professional Service delivery excellence framework

Requirements

• 3+ years of experience in a (Technical) Delivery Lead / Project Management role in the Enterprise Software or SaaS industry
• Proven track record in leading (agile) customer-facing PS implementation engagements, aligning multi-party teams on cadence and Definition of Done and ensuring predictable increments/releases, delivered on time, on budget and to high quality while meeting customer objectives and value
• Advanced communication skills to explain complex concepts clearly and persuasively to diverse audiences, combined with empathy in customer interactions
• A strong aptitude for strategic thinking and innovative problem-solving
• Passion for solving customer challenges and driving customer success, with a strong understanding of how PS engagements in an ARR-driven enterprise software business improve retention and enable expansion

Qualifications

• Familiarity with software engineering, process orchestration and automation is a strong plus

Skills

• Strategic thinking
• Innovative problem-solving
• Customer success

Benefits

• Competitive, fair, and transparent compensation
• Flexible work arrangements
• Healthcare and mental wellbeing programs
• Retirement and pension plans
• Life and disability insurance
• Professional growth opportunities
• Learning and development budget

Pay

Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market.

Schedule

Full-time, remote position