Senior Technical Architect- Regulated Industries

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The Professional Services organization delivers Salesforce’s world-class product and project offerings to ensure customers maximize the Salesforce Platform, accelerating their path to value and setting them up for long-term success.

About the role

Salesforce Professional Services is looking for a Senior Technical Architect to serve as a strategic advisor and Salesforce product and platform expert for the company’s largest, most complex enterprise customers.

Responsibilities

• Serve as a trusted advisor to the client
• Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively with strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
• Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Requirements

• 8+ years enterprise architecture or consulting experience
• 4+ years of experience leading Salesforce Core Projects
• Strong application design skills combined with strong data, integration, and security architecture skills
• Strong presentation skills; able to effectively present and defend a point of view to a variety of audiences
• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Strong communication skills, both written and verbal; able to effectively develop materials appropriate for the audience
• A great listener with the ability to communicate with people in diverse roles
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Resourceful and innovative thinker who can work through and solve problems
• Strong experience in Integration concepts, designs and patterns

Qualifications

• Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
• Ability to convey and convince customers of best practices at various levels within a large organization
• Application design and development background
• Travel may be required and varies depending on the client requirements
• Strong Enterprise Architecture background would be favorable
• Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
• Experience in Financial Services Cloud or Health Cloud. General experience in Regulated Industries is a plus
• Experience with AI-powered development tools (e.g., GitHub Copilot, Cursor, Agentforce for Developers) and an understanding of their strengths and limitations
• Experience leading a technical team or workstream, with a passion for mentoring and developing talent
• Ability to build and maintain key relationships with C-level executives, senior technology leaders, and key decision-makers
• Experience defining and delivering enterprise applications on the Salesforce Platform is a strong plus

Skills

• Trust: Shows integrity, transparency, and reliability
• Team Player: Proficient at collaboration and working with members of a team
• Communicator: Speaks and writes with clarity, brevity, and purpose; influences and engages C-Level with authority and confidence
• Leadership: Self-aware; proficient at building strong relationships
• Thought Leader: Strong point of view and executive presence; confident but not arrogant, a great storyteller

Pay

The typical base salary range for this position is $172,500 - $260,100 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Benefits

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) and employee stock purchasing program