Senior Tax Operations Analyst

About the role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact.

Responsibilities

• Collaborate with our product, project, and engineering teams to launch, improve and scale Robinhood products and systems
• Contribute to and track various tax related projects such as new product launches and promotions
• Help our Customer Experience and Account Operations teams handle tax related inquiries and resolve reporting issues, including areas such as withholding, cost basis, retirement accounts, and crypto tax reporting
• Develop and assist with the implementation of reconciliations of data between internal systems and vendors, as well as verification of data being sent from the tax reporting vendor to IRS
• Work on executing various exception reports covering areas such as reporting, withholding and cost basis, while implementing internal policies and procedures
• Work on building and maintaining dashboards for metrics and checklists to manage and change workflows and queries to improve team functions as well as to improve customer experience
• Work with various Robinhood entities and departments to streamline data flow as well as automate processes where possible

Requirements

• Bachelor’s degree in Finance, Accounting, or similar field
• 3-5+ years of work experience in tax, accounting, and/or operations
• High attention to detail
• Strong analytical and communication skills

Qualifications

• Highly motivated and able to manage and drive projects to completion in a deadline driven environment
• Financial Services, Fintech, and/or Crypto experience preferred
• Previous Tax Ops or Tax Project management experience
• Prior expertise with tools such as SQL, Databricks, etc.
• Proficiency in working with large datasets, data mining and conversions

Skills

• Financial Services, Fintech, and/or Crypto experience preferred
• Previous Tax Ops or Tax Project management experience
• Prior expertise with tools such as SQL, Databricks, etc.
• Proficiency in working with large datasets, data mining and conversions

Benefits

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!

Pay

The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Schedule

This role is based in our New York, NY and Menlo Park, CA offices, with in-person attendance expected at least 3 days per week.