Senior Talent Operations Manager

About the role

As a key member of Saatchi & Saatchi’s Talent team, you will assist with resolving employee relations issues, and policy development & implementation. Ensure compliance with all state and federal labor and employment law regulations. You will collaborate with Talent Acquisition operations, Compensation & Benefits, and HR Ops to ensure the processes in place support continual optimization of our overall talent operations. You are a process-oriented individual with a thorough understanding of HR onboarding management processes. You thrive in a fast-paced setting; you are a team player, and you have a solid history of solving complex problems that deliver significant impact to the organization.

Responsibilities

• Manage human resource/talent operations, identifying needs, determining solutions, and integrating tools and processes to create and drive efficiency.
• Audit, document, and standardize processes across locations.
• Support leadership as they guide teams to adopt best practices and a consistent approach to talent management.
• Train internal teams on operational changes to promote excellence.
• Maintain a centralized repository of pertinent materials for Talent Management.
• Functions as the primary point person for all benefits initiatives and information; address overarching benefits updates and changes, open enrollment, etc.
• Responsible for overseeing the leave process and ensuring that all deadlines and legal requirements are met, including creation of maternity leave calendars, handling of Worker’s Comp claims, and all associated communication with Resources Benefits and Legal.
• Leads new hire orientation; ensures that all new hires have pertinent information in order to onboard successfully.
• Handles the processing of all visa applications and changes; acts as the subject matter expert for immigration.
• Participates in the handling of employee relations issues and performance management escalation; acts as a coaching resource to employees, empowering them to address issues independently where appropriate.
• Oversees the execution of training initiatives for the organization, from identifying a need to locating training resource, scheduling the event, and collecting feedback for future analysis.

Qualifications

• Minimum of six years of HR related experience with heavy emphasis on HR policy implementation and administration.
• Strong knowledge of employment and labor laws.
• Experience in fast-paced Advertising or Creative environment highly preferred.
• Strong knowledge of payroll and benefits.
• Excellent written and oral communication skills.
• Familiarity with HRIS and ATS.

Skills and Abilities

• Demonstrated strong presentation, communication (oral and written), negotiation, and interpersonal skills; communicates clearly, openly, honestly and with integrity.
• Can effectively and with confidence present information in one-on-one and group situations to colleagues.
• Ability to interface with all levels of employees including management.
• Proactive, has initiative, and is a self-starter.
• Excellent organizational and time management skills; able to prioritize workload and multi-task with attention to detail.
• Ability to adapt to a changing environment and to approach challenges with creativity and resourcefulness; demonstrates a sense of urgency.
• Proficient using MS Word, Excel, and PowerPoint.
• Demonstrated ability to handle high-level confidential data.
• Strong emotional intelligence skills and political savvy; builds trust, shows respect, compassion and empathy for all.
• Team player who encourages collaboration and brings energy to all areas of work.

Benefits

• Medical coverage, dental, vision, disability, and 401K.
• Parental and family care leave.
• Family forming assistance.
• Tuition reimbursement.
• Flexible time off.

Pay

USD $90,000.00 – USD $100,000.00 annually. Compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position; the Company reserves the right to modify this pay range at any time.