Senior Talent Attraction Operations Manager

What You Will Do

• Drive operational consistency and process excellence across Talent Attraction by creating clear playbooks and toolkits for recruiters and hiring managers across teams, functions and geographies
• Optimize end-to-end hiring journey by mapping and evolving the candidate and hiring manager journeys for simplicity and clarity leading to improved hiring speed while ensuring high quality hires and excellent candidate experience
• Build and maintain best-in-class hiring processes, documenting and continuously improving all TA processes
• Serve as the Workday Talent Attraction Subject Matter Expert, optimizing workflows and automation within Workday Recruiting partnering closely with the People Tech team to enhance both recruiter and hiring manager user experience
• Lead Hiring Analytics ensuring insights are actionable and accessible through clear dashboards and reporting tailored to core audiences: Recruiters, People Business Partners and Business Leaders
• Develop and manage Talent Attraction vendor relationships (e.g. Paradox, Hireright, LinkedIn) driving continuous improvement of overall TA vendor strategy
• Own and continuously improve key talent attraction programs (interns, employee referral)
• Enable Hiring Managers to hire well by developing user-friendly hiring manager guides, resources, and training
• Increase accountability and confidence across the organization’s hiring practices

What Success Looks Like

• Recruiters spend more time recruiting and less time navigating process or systems
• Hiring managers understand exactly how to hire well and move efficiently
• Candidates experience a clear, professional, and thoughtful process
• Talent Attraction and Business leaders can access reliable quality and speed metrics instantly through Workday
• Processes are documented, scalable, and consistently applied across team
• Workday Recruiting is optimized, intuitive, and trusted as a source of truth, shown by higher data accuracy/completeness and fewer manual workarounds or support tickets
• A repeatable analytics cadence is established, with leaders actively using dashboards to drive measurable improvements in speed, quality, and process health
• Candidate and hiring manager experience scores increase, with fewer escalations and faster turnaround on key steps (feedback, decisions, scheduling)

Experience That Matters Most

• 8+ years of experience in Talent Attraction Operations or People Operations, ideally with prior experience as a recruiter
• Deep, hands-on expertise with Workday Recruiting (configuration, workflows, reporting, and optimization)
• Proven experience building and scaling recruiting operations in fast speed organizations
• Strong process design, documentation, and continuous improvement capability; experience translating operational needs in system and tool improvements
• Exceptional data analytical skills with ability to turn data into practical insights
• Strong stakeholder management skills with hiring managers, Recruiters, People Business Partners, People Tech, and business leaders
• Systems thinker who can balance governance, usability, and experience; Passion for making complex processes feel simple and intuitive

Experience That's Great To Have

• Experience working in a remote organization
• Background in education technology, higher education, B2B services, or mission-driven organizations