Senior Systems Operations Engineer

About this role

Wells Fargo is seeking a Senior Systems Operations Engineer to provide end-to-end support and optimization of enterprise storage infrastructure, ensuring high availability, efficient operations, and rapid resolution of complex issues across file and object storage environments.

Required Qualifications

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of experience in enterprise storage operations, engineering, or infrastructure support with a focus on file and object storage platforms
• 3+ years hands-on experience with NetApp ONTAP (clustered environments), including provisioning, performance tuning, replication (SnapMirror/SnapVault), and troubleshooting

Desired Qualifications

• 1+ years experience with Oracle ZFS Storage Appliance and ZBA Backup Appliance, including file services (NFS/SMB), replication, and performance diagnostics
• 1+ years experience with NetApp StorageGRID, including S3 object storage, grid architecture, lifecycle policies, ILM configuration, and system health monitoring
• Experience utilizing NetApp Data Infrastructure Insights (DII) to support Ontap and StorageGrid platforms
• Experience managing and supporting large-scale, highly available storage environments in mission-critical enterprise settings
• Experience with automation and scripting (e.g., Python, PowerShell, Ansible or shell scripting) for operational efficiency
• Proven understanding of file protocols (NFS, SMB/CIFS) and object storage protocols (S3 API)
• Experience with storage performance analysis, capacity planning, and proactive issue resolution
• Strong troubleshooting skills across storage, networking, and operating system layers
• Experience supporting environments with strict availability, resiliency, and compliance requirements
• Ability to work effectively in cross-functional teams, including network, compute, and application teams
• Strong communication skills with the ability to translate technical details into actionable insights
• Familiarity with data protection, backup, and disaster recovery strategies
• Knowledge of networking concepts relevant to storage (TCP/IP, DNS, load balancing, VLANs)
• Experience using AI-driven tools to enhance storage support, accelerate troubleshooting, and improve issue resolution
• NetApp certifications (NCDA, NCIE, or similar)
• Exposure to monitoring tools and observability platforms (e.g., Service Now, Splunk, Grafana, etc.)
• ITIL or service management experience

Job Expectations

• This position is not available for Visa sponsorship
• Must be willing to work on-call rotation
• Must be willing to work outside normal shift
• This position requires working at one of the following locations in a hybrid environment
• We do not have relocation allowance available for this role

Pay Range

The pay range reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date

28 Jul 2026

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