Senior Systems Engineer

About the role

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Responsibilities

• Embrace a philosophy that in software/game development iteration speed equates to quality.
• Serve as primary responder for IT systems during critical issues, including being on call as needed.
• Set goals to minimize the need for out-of-business-hours calls through documentation and establishment of procedures for handling blocking issues.
• Be responsible for development and maintenance of systems and infrastructure.
• Interact with partners and engage appropriate representatives within the organization to analyze, validate, specify, verify, document and manage requirements.
• Employ diagnostic and mitigation techniques for sophisticated processes, hardware, software, and networking issues.
• Participate in the execution of root cause analysis on complex systems where the full scope of the business impact is not immediately identifiable.
• Provide and/or implement recommendations for remediation.
• Produce high quality operational documentation. This may include diagrams, high-level descriptions of the environment, or detailed instructions outlining the steps required to repeat the build-out and configuration of the infrastructure.
• Embrace a "we" culture in addition to being an outstanding collaborator and communicator.
• Contribute to annual budget and internal IT roadmap planning.
• Other related duties that may arise – we are a small creative startup who all wear many hats.

Requirements

• We are seeking an IT professional with proven ability and a strong record of delivering successful projects.
• Experience in media, entertainment, or gaming is a plus.
• Someone with hands-on experience planning, implementing, and operationalizing projects, who is comfortable managing initiatives through the full lifecycle from inception to completion, will thrive in this role.
• This person should have solid technical expertise in infrastructure and systems administration, including proficiency with scripting and automation tools, as well as broader infrastructure-as-code practices.
• They should be skilled in installing, configuring, and running Microsoft Windows Server environments, with foundational Linux knowledge.
• A solid understanding of Active Directory is required.
• Familiarity with SAML and OIDC authentication protocols, along with experience or exposure to Okta, is also important.
• The successful candidate will have strong analytical and problem-solving skills. They must diagnose and fix complex systems and network issues.
• They will also maintain detailed documentation of configurations, procedures, and changes.
• They should also have a genuine passion for learning and continuous improvement of their knowledge.

Qualifications

• Someone with hands-on experience planning, implementing, and operationalizing projects, who is comfortable managing initiatives through the full lifecycle from inception to completion, will thrive in this role.
• This person should have solid technical expertise in infrastructure and systems administration, including proficiency with scripting and automation tools, as well as broader infrastructure-as-code practices.
• They should be skilled in installing, configuring, and running Microsoft Windows Server environments, with foundational Linux knowledge.
• A solid understanding of Active Directory is required.
• Familiarity with SAML and OIDC authentication protocols, along with experience or exposure to Okta, is also important.
• The successful candidate will have strong analytical and problem-solving skills. They must diagnose and fix complex systems and network issues.
• They will also maintain detailed documentation of configurations, procedures, and changes.
• They should also have a genuine passion for learning and continuous improvement of their knowledge.

Skills

• Hands-on experience planning, implementing, and operationalizing projects.
• Strong technical expertise in infrastructure and systems administration.
• Proficiency with scripting and automation tools.
• Foundational Linux knowledge.
• Experience or exposure to Okta.
• Strong analytical and problem-solving skills.
• Genuine passion for learning and continuous improvement of their knowledge.

Benefits

• Medical
• Dental
• Vision
• Matching 401(k)
• Paid time off
• Wellness program
• Earned employee discounts for Sony products

Pay

The estimated base pay range for this role is $155,900—$233,900 USD.

Schedule

This role is hybrid and has an expectation of 3-5 days per week on-site.