Senior Systems Engineer

About the role

We are seeking a Senior Systems Analyst, Salesforce Administration, to support and enhance our Salesforce platform, with a strong focus on Experience Cloud (Communities/Portals).

Responsibilities

• Configure, support, and optimize Salesforce solutions across Experience Cloud, Sales Cloud, and Service Cloud.
• Serve as a subject matter expert for student-facing portals and communities.
• Utilize declarative tools (Flows, validation rules, security) and collaborate on Apex/LWC solutions as needed.
• Translate business requirements into user stories and scalable technical designs.
• Partner with stakeholders and act as a liaison between business and IT teams.
• Support daily operations, user requests, and issue resolution for a large user base.
• Manage releases, deployments, and sandbox environments.
• Create and maintain reports, dashboards, and documentation.
• Ensure data quality, security, and system integrity.
• Contribute to CRM roadmap planning and continuous improvement initiatives.
• Support user training and drive adoption of Salesforce capabilities.

Requirements

• Bachelor's Degree in Computer Science or related field Required or equivalent industry experience.
• Five (5) plus years of Salesforce administration experience in complex environments.
• Five (5) plus years of Experience Cloud (Communities) experience required.
• Strong analytical, communication, and problem-solving skills.
• Working knowledge of Apex, Visualforce, and Lightning Web Components.
• Experience with Agile methodologies and cross-functional collaboration.
• Familiarity with tools such as Data Loader, Gearset, GitHub, Workbench, DocuSign.
• Knowledge of REST/SOAP APIs and system integrations.
• Understanding of identity platforms (SSO, SAML, OAuth, OpenID Connect).
• Hands-on experience with AI-assisted coding tools (e.g., GitHub Copilot, CodeWhisperer, or similar) to accelerate development, debugging, and refactoring.
• Experience validating and hardening AI-generated code for security, performance, and maintainability.
• Strong problem-solving and analytical thinking.
• Clear communication and collaboration across cross-functional teams.

Qualifications

• Preferred: Sales/Service Cloud Consultant or Advanced Administrator.
• Solid front-end development skills: HTML, CSS, JavaScript.
• Familiarity with AI-assisted debugging and root cause analysis, including log interpretation and automated suggestions.

Benefits

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays

Pay

The expected salary range for this position is between $84,835.61 and $149,076.17. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.