Senior Systems Engineer

About the role

ZeroTouch Manufacturing, part of Sandvik, is seeking a Senior Systems Engineer to join their growing engineering team in Tualatin, Oregon. This role involves investigating, diagnosing, and resolving complex issues across advanced automation, precision metrology, and electro-mechanical systems. The Senior Systems Engineer acts as a technical escalation point for critical customer, field, and internal engineering challenges, leveraging expertise in hardware, software, controls, and manufacturing technologies to enhance system performance, reliability, and customer satisfaction.

What You'll Do

• Investigate, diagnose, and resolve complex technical issues across automation, inspection, and electro-mechanical systems
• Serve as a technical escalation point for critical customer, field service, and internal engineering issues
• Perform advanced troubleshooting using system logs, telemetry data, diagnostics tools, network analysis, instrumentation, schematics, and customer feedback
• Lead root cause analysis efforts and implement corrective actions to prevent recurring issues
• Collaborate with software, electrical, mechanical, manufacturing, and service teams to resolve cross-functional technical challenges
• Diagnose and resolve issues spanning electrical systems including power distribution, motors, sensors, actuators, safety circuits, industrial I/O, and communication interfaces
• Analyze software behavior, system interactions, and diagnostic data while working closely with software development teams
• Evaluate the impact of subsystem changes on overall system performance and reliability
• Create and maintain troubleshooting guides, service procedures, technical documentation, and knowledge base content
• Provide technical leadership and mentoring to junior engineers, service teams, and cross-functional stakeholders
• Communicate complex technical concepts effectively to both technical and non-technical audiences
• Drive continuous improvement initiatives and contribute to the advancement of engineering best practices

Qualifications

• Bachelor's degree in Engineering required; advanced degree preferred
• 5–8+ years of engineering experience, preferably within automation, machine design, robotics, metrology, or advanced manufacturing environments
• Experience supporting products through design, debugging, validation, production, and customer deployment
• Technical expertise in one or more of the following disciplines: Precision Mechanical Design, Motion Control, Robotics, Optical Systems, Metrology, Algorithm Development, Data Analysis and Statistical Methods
• Familiarity with measurement systems analysis and statistical analysis methodologies preferred
• Proficiency with SolidWorks and Product Data Management (PDM) systems
• Experience developing and executing system validation and troubleshooting methodologies
• Strong electrical engineering fundamentals combined with software troubleshooting capabilities

Additional Information

• This position is based in the Tualatin, Oregon facility and requires on-site collaboration
• Domestic and international travel of approximately 10–30% is required
• A valid passport, or the ability to obtain one, is required

Why Join ZeroTouch Manufacturing?

• Work with cutting-edge automation, robotics, and precision metrology technologies
• Solve complex engineering challenges that directly impact product performance and customer success
• Collaborate with experienced multidisciplinary teams across software, electrical, mechanical, and manufacturing engineering
• Contribute to innovative solutions that help customers achieve world-class quality and manufacturing efficiency
• Enjoy career growth and professional development opportunities within Sandvik, a global leader in engineering and technology solutions

Why Join Sandvik?

• Equal Opportunity/Affirmative Action Employer
• Reasonable accommodations for employees and applicants with disabilities consistent with applicable laws