Senior Systems Engineer

About the role

The Senior Systems Engineer designs, implements, secures, and supports enterprise IT systems across a multi-site manufacturing environment. This is a hands-on senior role requiring deep technical expertise, strong operational ownership, and effective partnership with business and technical teams. The role owns resolving operational issues while also leading infrastructure modernization and enterprise delivery initiatives across hybrid and cloud environments.

Responsibilities

• Escalation Support & Availability: Own and resolve Tier 3 incidents involving hardware, software, identity, endpoints, and infrastructure. Monitor system health, diagnose root causes, and implement permanent fixes to maintain uptime. Serve as the final resolution point for complex, high-impact technical issues.
• Enterprise Projects & Architecture: Lead end-to-end delivery of enterprise initiatives, including system migrations, new implementations, upgrades, and modernization efforts. Design, configure, upgrade, manage, and solve systems across on-premises, hybrid, and cloud environments. Partner with collaborators to gather requirements, design solutions, implement changes, document outcomes, and complete operational handoff. Establish and enhance standard processes for system design, testing, implementation, security, and operational support.
• Cloud, Identity & Collaboration: Design and support solutions across Microsoft Azure, AWS, and Microsoft 365 within hybrid and multi-cloud environments. Administer Microsoft Entra ID, including Conditional Access, Privileged Identity Management (PIM), identity governance, and MFA. Support Microsoft 365 collaboration and productivity services including Teams, SharePoint Online, Exchange Online, Intune, and Defender. Integrate identity and