Senior Systems Engineer

Responsibilities

• Deploy, configure, maintain, and troubleshoot Red Hat Enterprise Linux (RHEL) systems supporting production healthcare workloads.
• Design, implement, and support highly available enterprise infrastructure solutions that support Oracle Health Managed Services customers and mission-critical healthcare applications.
• Serve as a senior technical resource for VMware Cloud Foundation (VCF), including architecture, deployment, lifecycle management, upgrades, and operational support.
• Administer and optimize VMware vCenter environments, ensuring performance, scalability, availability, and compliance with operational standards.
• Manage Cisco Intersight infrastructure operations, including server lifecycle management, hardware monitoring, policy administration, and automation initiatives.
• Administer and support Citrix Virtual Apps and Desktops (CVAD) environments, including application delivery, desktop virtualization, performance optimization, and user experience improvements.
• Manage Microsoft Windows Server operating systems, including Active Directory integration, Group Policy administration, patch management, and system hardening.
• Install, configure, maintain, and troubleshoot Microsoft SQL Server environments, ensuring database availability, performance, backup integrity, and disaster recovery readiness.
• Lead complex infrastructure projects, including platform migrations, technology refreshes, capacity planning, and modernization efforts.
• Develop and implement automation solutions using scripting and infrastructure-as-code methodologies to improve operational efficiency and reduce manual effort.
• Monitor system health, performance, and capacity across compute, storage, virtualization, and database platforms, proactively identifying and resolving issues.
• Collaborate with cross-functional teams including networking, security, database, application, and cloud engineering teams to deliver integrated technology solutions.
• Participate in incident response, root cause analysis, and problem management activities for critical production environments.
• Create and maintain technical documentation, standard operating procedures, architecture diagrams, and knowledge articles.
• Mentor junior engineers and provide technical leadership, guidance, and best practices across infrastructure operations.
• Ensure compliance with security, regulatory, and operational requirements applicable to healthcare and managed services environments.
• Participate in on-call rotations and provide escalation support for critical infrastructure services.
• Evaluate emerging technologies and recommend solutions that enhance reliability, security, scalability, and operational excellence.

Qualifications

• Experience deploying, configuring, maintaining, and troubleshooting Red Hat Enterprise Linux (RHEL) systems.
• Proven ability to design, implement, and support highly available enterprise infrastructure solutions.
• Expertise in VMware Cloud Foundation (VCF) including architecture, deployment, lifecycle management, upgrades, and operational support.
• Strong administrative and optimization skills for VMware vCenter environments.
• Experience managing Cisco Intersight infrastructure operations, including server lifecycle management, hardware monitoring, policy administration, and automation.
• Knowledge of Citrix Virtual Apps and Desktops (CVAD) environments, including application delivery, desktop virtualization, performance optimization, and user experience improvements.
• Proficiency in managing Microsoft Windows Server operating systems, including Active Directory integration, Group Policy administration, patch management, and system hardening.
• Experience installing, configuring, maintaining, and troubleshooting Microsoft SQL Server environments.
• Leadership experience in leading complex infrastructure projects, including platform migrations, technology refreshes, capacity planning, and modernization efforts.
• Experience developing and implementing automation solutions using scripting and infrastructure-as-code methodologies.
• Ability to monitor system health, performance, and capacity across various platforms and identify and resolve issues proactively.
• Collaborative skills with cross-functional teams including networking, security, database, application, and cloud engineering teams.
• Experience in incident response, root cause analysis, and problem management activities for critical production environments.
• Experience creating and maintaining technical documentation, standard operating procedures, architecture diagrams, and knowledge articles.
• Ability to mentor junior engineers and provide technical leadership, guidance, and best practices across infrastructure operations.
• Experience ensuring compliance with security, regulatory, and operational requirements applicable to healthcare and managed services environments.
• Experience participating in on-call rotations and providing escalation support for critical infrastructure services.
• Experience evaluating emerging technologies and recommending solutions that enhance reliability, security, scalability, and operational excellence.