Senior Systems Engineer

About the role

The Senior System Engineer plays a key role in managing and advancing our virtual, cloud, and data center infrastructure. This position is responsible for maintaining critical systems that support business operations 24/7/365 while helping lead cloud migration efforts and infrastructure modernization initiatives.

Responsibilities

• Lead Enterprise Infrastructure Operations
• Manage and optimize a highly available virtual infrastructure environment.
• Administer VMware platforms, ESXi hosts, blade technologies, and SAN infrastructure.
• Ensure system redundancy, performance, scalability, and availability.
• Manage server lifecycle activities, including deployment, maintenance, patching, upgrades, and retirement.
• Administer and support Microsoft 365 and Office 365 environments.
• Maintain backup and recovery solutions across on-premises and cloud platforms.
• Drive Cloud Adoption and Modernization
• Support AWS cloud migration initiatives and infrastructure transformation projects.
• Assist with AWS Workspace deployments and cloud-based solutions.
• Partner with cloud engineers to implement and support cloud infrastructure strategies.
• Pursue AWS certification and expand cloud engineering capabilities.
• Improve Monitoring, Performance, and Reliability
• Develop and maintain monitoring and alerting solutions across infrastructure environments.
• Perform capacity planning for compute, storage, and virtual resources.
• Manage recurring security patching and configuration management activities.
• Maintain Microsoft System Center and related operational tools.
• Create performance and availability metrics to support operational excellence.
• Strengthen Documentation and Operational Readiness
• Develop and maintain infrastructure documentation, standards, and operational runbooks.
• Support knowledge transfer and cross-training across engineering teams.
• Participate in change management and configuration control processes.
• Support Security and Compliance
• Collaborate with Security Engineers to implement infrastructure security controls.
• Ensure systems comply with organizational policies, regulatory requirements, and HIPAA standards.
• Maintain security baselines across server, virtualization, storage, and cloud environments.
• Partner Across IT Teams
• Work closely with network engineers, cloud engineers, security professionals, and business stakeholders.
• Support infrastructure projects and strategic technology initiatives.
• Evaluate infrastructure solutions and provide recommendations for future investments.

Requirements

• 10+ years of experience supporting enterprise infrastructure in a 24x7 environment.
• Extensive experience administering VMware environments, blade systems, and SAN technologies.
• Strong knowledge of Microsoft Windows Server administration and patch management.
• Experience supporting Microsoft 365, Office 365, Azure, and AWS environments.
• Experience managing virtual desktop infrastructure and enterprise monitoring platforms.
• Knowledge of data center operations, infrastructure management, and disaster recovery practices.
• Experience with configuration management and change control processes.
• Strong troubleshooting skills across server, storage, virtualization, and cloud technologies.
• Proficiency with scripting and automation tools such as PowerShell, Bash, or Python.

Preferred Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related technical field.
• Military experience in a technology-focused discipline.
• AWS Certified Cloud Practitioner or higher certification.
• Experience designing and supporting highly available environments serving 300–1,000 users.