Senior Systems Analyst

About the role

The Post-Trade Technologies team provides the technology platform and support for the firm's global Trade Coordination and Trade Operations teams to process trade confirmations and settlements with our brokers and custodians. We are seeking a Senior Systems Analyst to play a key role in delivering solutions to our business partners, solving complex problems, and advancing and sustaining a world-class platform.

Responsibilities

• Interact directly with business partners at all levels of the organization to define, analyze, and document requirements, as well as set priorities
• Act as a champion and trusted advisor for the needs of our business partners
• Develop deep knowledge and expertise in Wellington specific workflows
• Author functional, design and support documentations
• Collaborate with software developers, database architects, vendors and other IT and business teams to analyze and determine functional specifications and UI design for new applications and enhancements to existing applications
• Develop a strong partnership with the delivery team to ensure on-time, scalable, and high-quality business solutions
• Provide regular status reporting and issue tracking on projects
• Provide input into system design to help the development team define effort and implementation schedules
• Provide oversight for the various phases of testing and user acceptance
• On a rotational basis, provide production support to our business users and act as an escalation point person for support issues that require detailed analysis and management
• Manage production incidents, determining root cause, appropriate corrective actions and follow-up
• Engage in Vendor/Broker management tasks and work with our business team to execute project work, enhancements and raise defects on vendor platforms

Qualifications

• Bachelor's degree in Computer Science, Business, Economics, Finance or related subject
• 5+ years BA or system analysis experience
• Understanding of financial instruments such as equities, bonds, swaps, options, futures, forwards and FX
• Excellent presentation and communication skills
• Strong analytical and problem-solving skills, with high attention to detail
• Strong client relationship skills and proven ability to build consensus
• A unique blend of business and technical savvy; a big-picture vision, and an ability to work with various internal teams to execute on that vision
• Experience working directly with business partners to understand their needs and deliver solutions that meet those needs
• Experience writing requirements, functional specifications, use cases, and test plans
• Experience in IT change, incident and problem management and SDLC
• Change agent, creative, innovative and focused on continuous improvement
• Hands-on knowledge of SQL, or another relational database technology
• Experience using project tracking tools, such as Jira or Service Now
• Experience supporting critical production applications
• A high degree of enthusiasm to work independently in an energetic, fast-paced, business-critical and team-oriented environment
• Intellectual curiosity and interest to learn independently and from peers