Senior Systems Administrator

About the role

TechFlow Inc. is seeking a Senior Systems Administrator to join a critical DOD program. The role involves administering, maintaining, and supporting enterprise IT infrastructure, ensuring the stability, security, and availability of mission-critical systems.

Responsibilities

• Administer, maintain, and support enterprise servers, operating systems, virtual environments, and associated infrastructure supporting the customers platform
• Perform routine system administration tasks, including user account management, system monitoring, patch management, backups, and performance tuning
• Maintain accurate system administration logs, operational documentation, and configuration records
• Monitor system health, identify performance issues, and implement corrective actions to maximize system availability and efficiency
• Utilize established debugging tools, protocols, and diagnostic processes to isolate and resolve technical problems
• Respond to customer-reported incidents and service requests, providing timely resolution and effective communication throughout the support process
• Collaborate with cybersecurity personnel to implement security controls, apply security patches, and maintain compliance with government security requirements
• Support system upgrades, software deployments, maintenance activities, and infrastructure modernization initiatives
• Afford disaster recovery planning, backup validation, and system restoration activities
• Develop and maintain technical documentation, standard operating procedures, and configuration management records
• Participate in after-hours maintenance windows and provide on-call support as required

Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related technical discipline
• Minimum of 6 years of progressively responsible experience in systems administration
• Experience conducting routine system administration activities and maintaining detailed system administration logs
• Experience administering and troubleshooting enterprise IT infrastructure supporting high-volume, high-availability environments
• Demonstrated ability to diagnose and resolve complex technical issues across servers, operating systems, and supporting infrastructure
• Experience utilizing system debugging tools, troubleshooting methodologies, and diagnostic processes
• Strong understanding of Windows and/or Linux server administration
• Experience with system monitoring, patch management, backup solutions, and performance optimization
• Excellent analytical, organizational, and problem-solving skills
• Strong written and verbal communication skills with the ability to interact effectively with technical and non-technical stakeholders
• Ability to obtain Public Trust Security Clearance

Compensation

$75,000 - $85,000 annually, commensurate with experience and qualifications.

Benefits

• Employee stock ownership plan (ESOP)
• Pride in being an employee-owner and annual employer contribution (per plan guidelines)
• 401k plan with Roth option
• Eligibility for an employer match
• Immediate vesting
• Paid time off
• Holidays - 11 paid holidays per year
• Comprehensive medical, dental, and vision plans
• Company-paid Life & AD&D insurance plan
• Employee Assistance Program
• Wellness Resources
• Company-paid training and development program
• Voluntary benefits include:
• Life & AD&D Insurance for employee, spouse, and children
• Short-term and long-term disability (per plan guidelines)
• Legal Shield and Identity Theft protection plans
• Pet Insurance