Senior Systems Administration Analyst

Responsibilities

• Workload Automation & Scheduling
• Administer and support enterprise scheduling platforms (e.g., Control-M, Airflow)
• Monitor and manage batch processing environments, ensuring successful execution of critical business workflows
• Manage job scheduling, dependencies, calendars, and event-driven workflows across distributed systems
• Troubleshoot job failures, abends, and workflow disruptions, ensuring timely resolution and escalation
• Made File Transfer (MFT) & Data Integration
• Support enterprise MFT platforms (e.g., Sterling, Connect:Direct, SFTP)
• Monitor and troubleshoot file transfers, data feeds, and integration workflows across internal and external partners
• Ensure data delivery timeliness, integrity, and security
• Coordinate onboarding of new file transfer partners and workflows
• Monitoring, Incident Response & Problem Management
• Monitor scheduling systems, logs, and alerts to maintain SLA compliance and operational stability
• Perform root cause analysis for job failures, data issues, and system disruptions
• Identify recurring issues and drive permanent resolution and process improvements
• Automation & Operational Efficiency
• Develop and maintain automation scripts and utilities to improve operational efficiency
• Identify and implement opportunities to reduce manual intervention in batch operations
• Enhance monitoring, alerting, and self-healing capabilities within scheduling environments
• Security, Compliance & Controls
• Ensure scheduling and MFT environments adhere to enterprise security, audit, and compliance requirements
• Maintain access controls, audit trails, and secure configurations
• Support SOX and audit activities, including evidence collection and documentation
• Documentation & Knowledge Management
• Create and maintain runbooks, job documentation, and operational procedures
• Maintain accurate system configurations and workflow documentation
• Contribute to knowledge sharing and operational best practices
• Collaboration & Leadership
• Serve as liaison between application teams, infrastructure, vendors, and business stakeholders
• Participate in project initiatives involving onboarding, migrations, and platform enhancements
• Provide guidance and support to junior team members and peers

Requirements

• Experience supporting enterprise scheduling platforms (Control-M, Airflow, or equivalent)
• Experience managing batch processing and job orchestration environments
• Experience supporting MFT platforms and secure file transfers (SFTP, Connect:Direct, etc.)
• Strong troubleshooting experience in production support environments
• Experience with scripting or automation tools
• Familiarity with enterprise monitoring and alerting tools

Preferred Experience And Skills

• Experience with hybrid orchestration environments (Control-M + Airflow integration patterns)
• Experience with cloud-based scheduling or containerized workloads
• Experience with enterprise integration platforms and APIs
• Experience supporting high-volume batch environments with strict SLA requirements
• Experience improving operational processes through automation and tooling
• Leverage AI tools for operations, analytics, or documentation use cases