Senior System Engineer

About the Role

MANTECH seeks a motivated, career and customer-oriented Senior System Engineer to join our team in Chantilly, VA.

Responsibilities

• Provide Tier III IT Systems support on a wide range of technologies, including: VMware vCenter, Horizon View, Site Recovery Manager, SolarWinds, Cisco Catalyst Center (DNAC), GEMOne, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies, and Microsoft Windows Operating Systems.
• Diagnose and resolve performance, security, and/or technical challenges related to the platforms listed above.
• Write Standard Operating Procedures (SOPs) to accomplish repetitive tasks.
• Participate in processes throughout all phases of the ITIL Service Lifecycle, including submitting Change Requests.
• Perform requirements analysis, requirements gathering, and integration for all platforms listed above.
• Provide direction and guidance to less-experienced Systems Engineers.
• Investigate and resolve operational problems in conjunction with other engineering and technical personnel.
• Work on project teams responsible for engineering and packaging releases to integrate within the customer’s production IT environment.
• Occasionally work after normal duty hours (nights and weekends) to support system maintenance or service outages.

Qualifications

• Master’s degree with 2+ years of information technology experience, or Bachelor’s degree and 5+ years of related information technology experience.
• DoD 8140 Advanced Certification required (e.g., Security+, CASP, CISSP) or obtain within 6 months of hire.
• Vendor-specific certification required within 6 months of hire (e.g., MCSA, VCP, or equivalent).
• Experience with Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCP/IP.

Preferred Qualifications

• Working knowledge of applying security best practices from DISA and/or vendors.
• Microsoft Office experience.
• Experience using a Service Desk ticketing system, such as Remedy or ServiceNow.
• ITIL Foundations certification.
• Scripting experience.

Clearance Requirements

Must have a current and active Top Secret clearance and be open to obtaining a CI poly.

Physical Requirements

The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and/or virtual communication, which may involve delivering presentations.

This role may require up to 10% travel.