Senior Sustainment Engineer, R&D

About the role

This is an onsite position requiring the team member to be onsite 5 days a week.

Responsibilities

• Lead device investigations for new and existing devices, solve complex problems.
• Implement corrective actions related to: Non-Conformance Reports (NCRs), Supplier Corrective Action Requests (SCARs), Customer complaints.
• Manage and document PCBA component or material changes, ensuring traceability and compliance.
• Support change impact assessments across engineering, manufacturing, and quality domains.
• Facilitate change controls for Software and Hardware changes, create and support project documentation.
• Support customer interactions to demonstrate system performance.
• Support risk assessments, FMEA/dFMEA and design reviews.
• Support project scoping activities, including time, cost, and resource estimation for new customer programs or development initiatives.

Requirements

• Education: Bachelor's Degree in Electrical Engineering or equivalent experience is required.
• Experience: 5+ years of experience in product sustainment or R&D support.
• Knowledge: Experience and knowledge of root cause analysis methodologies (e.g., FMEA, FTA, Fishbone); familiarity with PCBA design and manufacturing processes; proficient with electronic CAD tools (Altium and/or OrCad) and Microsoft Office products; ability to read electronic schematic and work with Oscilloscope and other electronic lab equipment.

Qualifications

• Preferred Knowledge, Skills and Abilities: Advanced degree preferred; 10+ years of experience in product sustainment or R&D support; multidisciplinary knowledge of electronics and software; working knowledge of regulatory standards (e.g., ISO 13485, FDA, IEC); experience with QMS tools and change control systems; knowledge of C/C++ languages and programing using Embedded C for various SoCs / Microcontrollers in the market; experience in a highly regulated industry (e.g., medical devices, aerospace, automotive); experience with Change control and impact assessments; experience with microcontroller architecture, digital circuit design and various communication protocols such as I2C, UART, BLE, USB etc.; demonstrated ability to work cross-functionally and influence without authority; experience with supporting medical electromechanical device throughout product lifecycle; knowledge and experience with motor control; knowledge of FDA Design Controls, Statistics, and Manufacturing is a plus; experience with ARM architecture (32-bit).

Skills

• Knowledge of regulatory standards (e.g., ISO 13485, FDA, IEC).
• Familiarity with PCBA design and manufacturing processes.
• Proficiency with electronic CAD tools (Altium and/or OrCad) and Microsoft Office products.
• Ability to read electronic schematic and work with Oscilloscope and other electronic lab equipment.
• Working knowledge of C/C++ languages and programing using Embedded C for various SoCs / Microcontrollers in the market.
• Experience with QMS tools and change control systems.
• Knowledge of microcontroller architecture, digital circuit design and various communication protocols such as I2C, UART, BLE, USB etc.
• Knowledge of FDA Design Controls, Statistics, and Manufacturing.
• Experience with ARM architecture (32-bit).

Benefits

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

Pay

Details about pay are not specified in the job posting.

Schedule

The position is an onsite role requiring the team member to be onsite 5 days a week.