Jobs · OTHR · Massachusetts

Senior Support Worker

Unidad Educativa Bilingüe Delfos · Worcester, MA · Yesterday
OTHRFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive info. Include a section only when posting has real specific content for it. Avoid filler like "commensurate with experience". Pay and Schedule only if posting actually states them. The posting includes Salary: £13.46 and Hours: 40 hours per week, worked across 7 days (includes weekends, evenings and occasionally nights). So we have Pay and Schedule content. Benefits: The posting includes "Why Join Us?" and later "Why Choose Us?" with bullet points about benefits: Emotional Support, Medical Support, Financial Support, Physical Support, plus recognitions. Those are benefits. So we need Benefits section. We need About the role: The posting includes "About The Role" and "The Role". We'll combine. Responsibilities: There's "Key Responsibilities" list (first set) and later another "Key Responsibilities" list (second set). We need to combine all responsibilities into a list. Requirements: There's "What We’re Looking For (Essential)" and "Desirable". Those are requirements/qualifications. Also "About You" list of personal attributes. Those could be Skills or Qualifications? The instruction: Use sections for Requirements, Qualifications, Skills. We need to decide where to put what. The posting includes essential qualifications: NVQ Level 3, knowledge of CQC standards, etc. Desirable: NVQ Level 3 (duplicate), experience of medication management, support plan writing. Also "About You" personal attributes: Compassionate, Strong Communicator, Detail-Oriented, Proactive, Committed to Diversity, Team Player. Those could be Skills. We'll create sections: - About the role (h3) with prose summarizing role (maybe combine paragraphs). - Responsibilities (h3) with ul list. - Requirements (h3) with ul list (essential + desirable? maybe separate essential and desirable but still list). - Qualifications (h3) maybe for NVQ etc? But we already put qualifications in Requirements. Could split: Requirements for experience/skills, Qualifications for certifications. Let's think: The instruction says use sections for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to allocate content accordingly. We have: - About the role: description of role. - Responsibilities: list of duties. - Requirements: maybe essential requirements (experience, knowledge, etc.) - Qualifications: NVQ Level 3 etc. - Skills: communication, team-leading, etc. plus personal attributes. - Benefits: list of benefits. - Pay: salary. - Schedule: hours. We must not create sections with filler. Ensure each section has real content. Let's extract content. About the role: The posting has "About The Role As a Senior Support Worker, you’ll be instrumental in providing high-quality, enabling care, facing new challenges and rewards daily. Your leadership and expertise are key to our success." Also earlier "The Role As a Senior Support Worker, you will support the Registered Manager with the day-to-day organisation and effective running of the service, providing leadership to the staff team and helping to maintain a safe, healthy and supportive environment. You’ll play a key part in delivering person-centred support that promotes independence, social development and life skills—ensuring support reflects each person’s culture, identity, preferences and needs." Combine. Responsibilities: Two lists: First list: - Support the Registered Manager to monitor and improve person-centred service delivery - Promote and monitor health & safety, including risk assessments and infection prevention and control - Ensure staff practice supports people’s care, protection and wellbeing, in line with regulations and standards (including CQC) - Provide day-to-day guidance and leadership to Support Workers, including coaching and performance support - Support recruitment, induction and development of staff, including Care Certificate and mandatory/service-specific training - Use IT systems to support management of incidents, training, quality assurance and occupancy - Work with external professionals/agencies to support positive outcomes and service development - Support effective record keeping and evidence-based reporting - Contribute to medication processes in line with policy (including supporting systems for self-administration and ensuring checks are completed) - Support with rota planning and maintaining safe staffing levels (as directed) - Act as a point of contact in the absence of the Team Leader Second list: - Develop and maintain detailed, person-centred support plans that promote health, wellbeing, relationships, and diversity, while ensuring compliance with legal and safety standards. - Implement robust activity plans that encourage autonomy, new experiences, and flexibility, regularly engaging with individuals to seek their views. - Support individuals in financial planning, medication self-administration, and regular health reviews, adhering to the Mental Capacity Act principles. - Tailor the environment to meet individual needs, ensuring Health and Safety policies, including Fire Safety, are followed. - Recruit and manage staff through robust induction, supervision, and training processes, ensuring person-centred schedules and personal development plans. - Deliver outstanding care and support by adhering to Salutem's Quality Assurance framework, embodying core values, and managing incidents according to policies. We should combine, removing duplicates (some overlap). We'll keep all unique items. Requirements (essential): "NVQ Level 3 in Health & Social Care (or equivalent or happy to work towards this) Knowledge of CQC standards, safeguarding, MCA/DoLS, and health & safety requirements (e.g., manual handling, food hygiene, medication) Strong communication skills (written and verbal) and ability to build rapport with individuals and families Team-leading ability with high standards and attention to detail Experience with rota planning/complex rostering Flexible approach to working hours Able to travel/commute within a reasonable distance to support the service as needed" Desirable: "NVQ Level 3 in Health & Social Care Experience of medication management Support plan writing" We could treat essential as Requirements, desirable as Qualifications? But Qualifications likely for certifications. Let's assign: - Qualifications: NVQ Level 3 in Health & Social Care (or equivalent) (essential) plus maybe desirable NVQ Level 3 (duplicate) but we can note it's desirable as well. Also maybe "Experience of medication management" and "Support plan writing" could be Qualifications? But they are experience. Might be better to put them under Requirements as desirable. However we have separate Skills section for personal attributes. Let's decide: Qualifications: NVQ Level 3 in Health & Social Care (or equivalent) (essential). Also maybe "Experience of medication management" and "Support plan writing" as desirable qualifications. Requirements: Knowledge of CQC standards, safeguarding, MCA/DoLS, health & safety requirements; Strong communication skills; Team-leading ability; Experience with rota planning/complex rostering; Flexible approach to working hours; Able to travel/commute. Skills: Personal attributes: Compassionate and Empathetic; Strong Communicator; Detail-Oriented and Organised; Proactive and Innovative; Committed to Diversity and Inclusion; Team Player. But we already have communication skills in Requirements; could duplicate. Might be okay but we should avoid duplication. Perhaps move communication skills to Skills, and keep Requirements focused on experience/knowledge. Let's restructure: Requirements (experience/knowledge): - Knowledge of CQC standards, safeguarding, MCA/DoLS, and health & safety requirements (e.g., manual handling, food hygiene, medication) - Experience with rota planning/complex rostering - Flexible approach to working hours - Able to travel/commute within a reasonable distance to support the service as needed Qualifications: - NVQ Level 3 in Health & Social Care (or equivalent) (essential; happy to work towards) - Desirable: Experience of medication management - Desirable: Support plan writing Skills: - Strong communication skills (written and verbal) and ability to build rapport with individuals and families - Team-leading ability with high standards and attention to detail - Compassionate and Empathetic - Detail-Oriented and Organised - Proactive and Innovative - Committed to Diversity and Inclusion - Team Player That seems reasonable. Now Benefits: From "Why Join Us?" and "Why Choose Us?" plus bullet lists. Why Join Us?: - A chance to develop your leadership career in a values-led organisation - Ongoing training and development, including support with mandatory and service-specific learning - A role where you can make a meaningful difference every day Why Choose Us? bullet list: - Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support. - Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support. - Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance. - Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities. - Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute. - Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces. - Proud to be a Disability Confident Committed employer. We'll combine into a Benefits ul. Pay: Salary: £13.46 (presumably per hour). We'll put in

    maybe. Schedule: Hours: 40 hours per week, worked across 7 days (includes weekends, evenings and occasionally nights). We'll put in

    . Now ensure we don't include boilerplate like "Apply Now!", "Our Core Values:", etc. Those are not substantive? They might be considered benefits? The core values list maybe not needed as a section; but we could include them under About the role? Probably not needed. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Core values maybe not boilerplate but could be considered part of "Why Join Us?" but we already have that. The list of core values with emojis might be considered extra; we could include them as part of Benefits? But they are not benefits per se. Safer to omit them as they are not explicitly requested sections. The instruction: "Prefer a few substantive sections over many thin ones." So we can omit core values list. Also remove "Still not convinced? 🌟 Recognised as a Top Employer United Kingdom 2026..." we already included as benefit. Remove "Apply Now!" and following paragraphs about encouraging to apply, core values list, safer recruitment process, DBS etc. Those are application instructions/boilerplate. So we omit. Now produce HTML fragment. Structure:

    About the role

    ...combined description...

    Responsibilities

    • ...
    • ...

    Requirements

    • ...
    • ...

    Qualifications

    • ...
    • ...

    Skills

    • ...
    • ...

    Benefits

    • ...
    • ...

    Pay

    Salary: £13.46 per hour.

    Schedule

    Hours: 40 hours per week, worked across 7 days (includes weekends, evenings and occasionally nights).

    Check for any duplicated content: Ensure we didn't miss any substantive info like "Reporting to: Registered Manager", "Location: Primrose", "Contract: Permanent". Those are metadata; we could fold into a short p under About the role maybe. The instruction: do NOT put Job ID/requisition numbers as headings

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