Senior Supply Chain Manager, Carrier Services Linehaul

Key job responsibilities

• Own the carrier strategy. Set the mission, objectives, and approach.
• Build engagement approaches that reflect what carriers need to commit while balancing transportation spend.
• Work with technology and product teams to improve how the program runs, reduce manual work, and speed up carrier engagement.
• Use carrier and program trends to find opportunities for better lane combinations, return freight, and carrier retention.
• Partner with planning and operations to improve freight quality, reduce cancellations, and make contracted freight reliable.
• Solve ambiguous problems in a fast-changing space, identifying and mitigating risks before they become roadblocks.
• Build and govern reporting that gives leadership visibility into program performance, planned versus actual results, and the impact of new initiatives.
• Communicate program impact and recommendations to business leaders and senior leadership.

About the team

Carrier Services owns the mission to make the carrier experience across Amazon Relay a great one. We work to make Relay the place where carriers want to grow.

Basic Qualifications

• 5+ years of supply chain experience
• 4+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
• 3+ years of defining and executing against program timeline & requirements experience
• 3+ years of driving process improvements experience
• 3+ years of delivering cross functional projects experience
• Bachelor's degree

Preferred Qualifications

• Bachelor's degree in supply chain management, operations, engineering, analytics or related field
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Experience in transportation, carrier operations, freight brokerages, shippers, or the supply chain industry.