Senior Supervisory Legal Analyst - Law Enforcement Response

About the role

ZG Subpoena Solutions (ZGSS) is a close-knit team of dedicated professionals who work together to design, implement, and manage customized solutions for business processes, including legal process compliance and third-party requests for access to user data. Our clients rely on us to tackle this critical yet non-revenue-generating work, allowing our clients to focus on providing their customers with outstanding products and services.

What You Will Do

• Oversee client engagements by tracking goal progress, assigning priorities, delegating tasks, meeting deadlines, reporting compliance risks, and communicating engagement status to leadership.
• Maintain a comprehensive understanding of applicable laws, including laws relevant to client guidance.
• Analyze and respond to all types of legal requests in accordance with client policies and procedures, ensuring accuracy and consistency.
• Review and resolve team escalations, seek guidance when needed, and document for alignment.
• Assess client materials to identify gaps, evaluate and implement procedural revisions, and escalate policy issues.
• Analyze engagement and productivity data to refine benchmarks, optimize resources, resolve issues, and deliver actionable insights to leadership.
• Drive accountability and alignment by participating in QA, analyze results, and enhance training to close skill gaps and strengthen the team.
• Analyze reports to extract business insights, present findings to leadership, and support organizational strategy implementation.
• Handle sensitive content with professionalism while holding others to the same standard.
• Facilitate client onboarding by aligning with leadership, preparing resources, and ensuring clear communication for a successful launch.

What You Bring

• Meticulous organization and strong attention to detail to ensure accurate analysis, effective request handling, and consistent, high-quality results.
• Strategic leadership through information synthesis, data-driven decision-making, and empowerment of team ownership and accountability.
• Exceptional critical thinking skills with the ability to evaluate complex decisions, balancing factors, outcomes, and organizational impact.
• High emotional intelligence, self-awareness, and a growth mindset characterized by openness to feedback and empathy for others.
• Effective collaboration across diverse teams while maintaining a positive, professional demeanor.
• Consistent composure and confidence while inspiring and leading teams through change.

Your Capabilities & Experience

• A minimum of 7+ years of relevant experience in the legal or compliance field and a minimum of 4 years of leading a team is required.
• Average salary range: $75,000.00 - $110,000.00 per year based on experience, education, and geographic location.
• Comprehensive understanding of the Electronic Communications Privacy Act (ECPA) and its application to data governance practices.
• Proficiency in Google Workspace, internet technology, and software (Zendesk a plus, but not required).
• Must be able to pass a criminal background check and be willing to apply for a U.S. government security clearance and/or pass a drug test if requested.

What We Provide You

• A hybrid or potentially fully remote work arrangement, depending on geographic location.
• Work-life balance, generous PTO (earn up to 15 days annually), and 11 paid holidays.
• Competitive compensation and discretionary bonus.
• A full range of generous benefits, including medical, flexible spending accounts, dental, vision, short-term and long-term disability, employee assistance program (EAP), commuter benefits, pet discount plan, pet insurance, ID theft protection, and more.
• 401(k) retirement plan and profit sharing.
• Weekly DoorDash meal allowance.
• Employee discount program.
• Quarterly volunteer opportunities.
• A proud commitment to employee well-being.
• Onsite fitness center (Chicago).