Legal Analyst - Law Enforcement Response

About the role

ZG Subpoena Solutions (ZGSS) is a close-knit team of dedicated professionals who design, implement, and manage customized solutions for business processes, including legal process compliance and third-party requests for access to user data. Our clients rely on us to tackle this critical work so they can focus on providing outstanding products and services. We love working here because we like standing at the intersection of user data and lawful demands. We are driven to provide better service every day, and value being part of a collaborative team at the center of complex and evolving legal process issues. Our business is rapidly expanding, and we are eager to build on our continued growth and position as the leader in legal process response solutions.

Responsibilities

• Establish and maintain an understanding of applicable laws associated with uniquely different legal demands for user data through structured and ongoing training.
• Develop a comprehensive understanding of client policies and workflow procedures, raising questions as needed to facilitate clarity, alignment, and best practices.
• Respond to requests for client data from law enforcement and other third parties pursuant to client policies, processes, and applicable law.
• Collaborate with team members to identify, recommend, and implement improvements to both ZGSS internal and client processes, procedures, and policies that add value and drive the success of our clients.

Requirements

• Structured organization and strong attention to detail to ensure accurate analysis, effective request handling, and consistent, high-quality results.
• Clear communication and active listening skills, with experience fostering open dialogue, exchanging ideas, and tailoring messages to different audiences.
• Effective collaboration across diverse teams while maintaining a positive, professional demeanor.
• Demonstrated resilience in navigating challenges, maintaining a positive and solutions-oriented mindset, and responding constructively to setbacks.
• Strong critical thinking and sound judgment to evaluate information, consider relevant factors, and make informed decisions.
• Well-developed self-awareness and openness to feedback, with the ability to leverage insights to support growth and continuously enhance skills.
• A high level of discretion and a commitment to protecting confidential and sensitive information.
• Associate’s degree or higher preferred; or equivalent combination of education and experience.
• Ideally 2+ years of relevant experience in the legal or compliance field.
• Proficiency in Google Workspace, internet technology, and software (Zendesk a plus, but not required).
• Must be able to pass a criminal background check and be willing to pass a drug test if requested.

Pay

Salary Range: $45,000.00 - $60,000.00 per year based on experience, education, and geographic location. FLSA Status: Hourly, Non-Exempt (overtime