Senior Strategy & Ops Manager, Infra Capacity Ecosystems

Senior Strategy & Operations Manager, Infra Capacity Ecosystems

Responsibilities:

• Serve as the primary strategic thought partner to the Director of Capacity Ecosystems and infra leadership on capacity strategy, organizational direction, and critical trade-offs.
• Own and drive 2-3 of the team's highest-complexity initiatives end-to-end from problem framing and stakeholder alignment through cross-functional coordination and delivery of measurable outcomes.
• Develop original frameworks that shape how Meta thinks about capacity at an enterprise level connecting compute, storage, network, AI/ML accelerators, data center footprint, and supply chain into a cohesive decision-making model.
• Lead programs across industry partnerships, financial operations, and people operations translating strategic decisions into concrete workstreams with clear milestones, ownership, and accountability.
• Step in as the direct executor on ambiguous, high-stakes problems without a clear owner building from zero to one and handing off with a functioning operating model.
• Maintain rigorous follow-through: track progress, surface risks, drive resolution on blockers, and ensure initiatives land (not just launch).
• Run high-priority meetings end-to-end.
• Streamline processes and build the goal-setting architecture (OKRs, KPIs) and business review frameworks the broader team runs on.
• Identify systemic challenges misaligned incentives, structural gaps, unclear ownership and implement solutions that improve how capacity decisions get made across Infrastructure.
• Set strategy for org-wide communications and ensure that capacity-related decisions across multiple VP-level orgs are coherent, sequenced, and mutually reinforcing.
• Develop content for Meta's senior leaders executive briefings, board-level materials, and strategic communications that convey capacity strategy, risks, and investment rationale to the most senior audiences.

Qualifications:

• 12+ years of experience in strategy, operations, or management consulting within technology/infrastructure organizations, with demonstrated progression in scope and impact.
• Track record of both shaping strategy at an organizational level AND personally driving complex initiatives to delivery not just advising, but owning outcomes.
• Experience as a trusted strategic advisor to VP-level or equivalent executives, with demonstrated ability to influence without authority across senior leadership.
• Exceptional analytical and problem-structuring skills ability to create clarity from ambiguous, high-stakes problems through structured frameworks and quantitative rigor.
• Executive-level communication skills: ability to distill complex infrastructure and business dynamics into crisp narratives for SVP/VP audiences.
• Experience leading large-scale, cross-functional initiatives in complex, matrixed organizations from concept through measurable delivery.
• Bachelor's degree in economics, business, quantitative discipline, or relevant field.

Preferred Qualifications:

• Familiarity with infrastructure capacity planning, cloud economics, data center strategy, hardware roadmaps, or supply chain operations at hyperscale.
• Experience navigating multi-billion-dollar capital allocation environments.
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews).
• Demonstrated ability to drive operating model changes that improved decision-making quality and speed.
• Background in top-tier management consulting or senior internal strategy roles at large technology companies with a bias toward 'do' over 'recommend.'
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies.
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements).

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

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