Senior Store Sales Manager

Job Summary

The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience.

Responsibilities

• Lead selling programs, drive related KPI results in multiple store units
• Create an environment where customers are always at the center and have an exceptional experience
• Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
• Aid in multi-store staffing, interviewing, and hiring qualified candidates
• Develop skills, competencies, product knowledge through assigned course work, training, and other company led activities
• Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level
• Ensure store execution of product merchandising, marketing, and POP standards
• Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales

Requirements

• Bilingual - Spanish (Preferred)
• Proven leadership experience in a retail or sales environment
• Strong interpersonal and communication skills
• Ability to manage multiple priorities and adapt to changing environments
• Experience with workforce management and store operations
• Knowledge of Mattress Firm’s products and services

Qualifications

• High school diploma or equivalent
• Minimum of 5 years of retail or sales experience
• Experience managing a team of sales associates
• Experience with Microsoft Office Suite

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to lead and motivate a team
• Proficiency in Microsoft Office Suite

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Employee discounts on Mattress Firm sleep products and accessories

Pay

Competitive pay range of $90,000-$110,000 per year * depending on qualifications and experience.

Schedule

Full-time position