Senior Store Manager- Sales

The Senior Store Manager at Mattress Firm leads the vision, company initiatives, and sales performance goals by holding associates accountable for in-store merchandising in multiple store units. The role involves driving KPI results, training and coaching employees, and ensuring the customer is always at the center.

Responsibilities

• Lead selling programs and drive related KPI results in multiple store units
• Train and coach store employees in sales, product knowledge, and operating activities
• Create an environment where customers have an exceptional experience
• Communicate with field employees to address immediate concerns and questions
• Manage multi-store staffing, interviewing, and hiring
• Conduct workforce management activities, such as store staffing schedules and punch reconciliation
• Achieve or exceed individual store financial targets through effective execution and customer service
• Ensure store execution of product merchandising, marketing, and POP standards
• Partner with marketing to plan, implement, and monitor social media strategies
• Ensure compliance with company policies, including appearance and functionality standards, and state regulations
• Lift or move up to 50 pounds

Requirements

To succeed in this role, you should have a minimum of 5 years of retail management experience, preferably in a similar industry. You must also have strong leadership, communication, and problem-solving skills.

Qualifications

Preferred qualifications include a bachelor's degree in business administration, retail management, or a related field. Relevant certifications and experience in customer service and sales are also beneficial.

Skills

Key skills required for this position include excellent customer service, strong organizational and time management abilities, and the ability to lead and motivate a team. Proficiency in Microsoft Office and familiarity with retail software systems are also important.

Benefits

At Mattress Firm, you will enjoy competitive compensation, including a base pay range of $75,000-$91,000 per year, plus uncapped commission potential. Additional bonus opportunities may be available. We offer comprehensive benefits, including medical, dental, vision, and prescription coverage, as well as a robust 401(k) plan with employer matching. Employee discounts on sleep products and accessories are also provided.

Pay

Competitive pay range of $75,000-91,000 per year, depending on qualifications and experience.

Schedule

Flexible schedule to accommodate the needs of the role and the business.

Benefits

Comprehensive benefits package including medical, dental, vision, and prescription coverage, a robust 401(k) plan with employer matching, and employee discounts on sleep products and accessories.

Pay

Competitive pay range of $75,000-91,000 per year, depending on qualifications and experience.

Application Instructions

Applications are accepted until September 30, 2026. To apply, visit the Mattress Firm Workday system or contact your Talent Acquisition representative.